I'm trying to activate my copy of Forge 9 on a new computer. I entered my serial number in the pop-up that opens when I try to start the software, and clicked OK. Magix sent me an email with an activation number, which I pasted into the popup. I got an error message saying the activation number was not valid. How do I resolve this?
I tried several times to get help via the online tech support request area, but it only lists 5 options, none of which applies to my question,and if I click on any of them, it goes to a page talking about a different problem. There is no place to enter a request or email, and only sends me around in circles. This is quite disappointing.