Comments

johnebaker wrote on 8/6/2022, 3:27 AM

@herbert-ratsch

Hi

I see that none of the Designer Pro uses have responded to this topic.

I do not have Designer Pro, only the Web Designer part of the package, however when an option is greyed out it usually means that the program is not in the correct 'mode', eg an edit is 'still open' or is waiting for a confirmation of an action, or a popup is underneath the program window.

. . . . Intel Nuke . . .

I do hope you mean Intel NUC

HTH

John EB
Forum Moderator

 

VPX 14, MEP Premium 2022, and earlier versions 2015 and 2016, Music Maker Premium 2022.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom, Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

herbert-ratsch wrote on 8/6/2022, 4:11 AM

Hi John!

Thank you for your response. Yes, of course, NUC! LOL I keep doing that! :-)

The only "mode" I find in the Help section is the full screen mode. I am lost. I contacted the company support now.

Thanks again, John!

Herb

 

johnebaker wrote on 8/6/2022, 7:39 AM

@herbert-ratsch

Hi Herb

Thanks for the feedback, it would be interesting to know what Support say in case others come across this issue.

Thanks

John EB

 

VPX 14, MEP Premium 2022, and earlier versions 2015 and 2016, Music Maker Premium 2022.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom, Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

herbert-ratsch wrote on 8/6/2022, 1:48 PM

I will let you know, John! :-)

browj2 wrote on 8/7/2022, 11:22 AM

@herbert-ratsch

Hi,

What is it that you're doing? Web page, photo, animation, letter, etc? Go to file, new and look at the list.

We can't see your screen, so give us some screen shots.

John CB

 

John C.B.

VideoPro X(14); MEP2022 Premium; MM2022 Premium; see About me for more.

Desktop System - Windows 10 Pro 21H1; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

herbert-ratsch wrote on 8/7/2022, 1:24 PM

Hi John!

I am trying to create a multi-page PDF document starting with one page and then duplicate the page to change out the images.

The add new page worked before I upgraded to v19.

Thank you!

Herb

johnebaker wrote on 8/7/2022, 2:30 PM

@herbert-ratsch

Hi Herb

. . . . and then duplicate the page . . .add new page worked before I upgraded to v19 . . . .

These are two different actions can you add a new blank page in v19?

John EB

Last changed by johnebaker on 8/7/2022, 2:33 PM, changed a total of 3 times.

VPX 14, MEP Premium 2022, and earlier versions 2015 and 2016, Music Maker Premium 2022.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom, Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

herbert-ratsch wrote on 8/7/2022, 9:47 PM

Hi John!

I cannot add a new page in this version. The whole section around the "add new page" is greyed out. And that includes "duplicate current page."

Thank you!

Herb

 

emmrecs wrote on 8/8/2022, 3:42 AM

@herbert-ratsch @browj2 @johnebaker

Like John Baker, I don't own or use XDP, but is it possible that the page is "locked" and so "unchangeable"?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

herbert-ratsch wrote on 8/8/2022, 4:22 AM

Hi Jeff!

The only lock I see is in "page size" and that is not locked. Are you aware of any other place where "lock" is in play?

Thank you!

Herb

emmrecs wrote on 8/8/2022, 5:02 AM

@herbert-ratsch

Hi.

Sorry! As I wrote, I don't own or use XDP so that suggestion was purely a "guess"!

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

browj2 wrote on 8/8/2022, 8:10 AM

@herbert-ratsch

Hi,

Since you're making a document, why did you create the project with "New Photo" and not a new document? The new document options are US Letter and A4 (various formats).

Using the photo type project, you cannot have separate pages - it's not a document. When you click on an object, the New page button in the Page & Layer Gallery turns on but clicking on it does nothing, because a photo project can't have pages.

In your current project, select all, open File, New and select either a US letter or an A4 document from the list. Paste. Arrange everything on the page. Adjust the page to the size that you want using the Page options (right click a blank area).

Turn on the Page & Layer Gallery. Now you can create New pages. Save as a XAR file.

John CB

John C.B.

VideoPro X(14); MEP2022 Premium; MM2022 Premium; see About me for more.

Desktop System - Windows 10 Pro 21H1; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

herbert-ratsch wrote on 8/8/2022, 1:55 PM

Hi John!

You saved the day!

That is exactly how I started. Opening the image, then added the text. It evolved from there

How did you recognize from the screenshot what I did? Just curious.

Thank you so much for your help!

Herb

browj2 wrote on 8/8/2022, 6:37 PM

@herbert-ratsch

Hi Herb,

It's simple when you know what to look for.

I use mostly photo projects and web pages, so I see both icons often.

John CB

John C.B.

VideoPro X(14); MEP2022 Premium; MM2022 Premium; see About me for more.

Desktop System - Windows 10 Pro 21H1; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

herbert-ratsch wrote on 8/9/2022, 1:37 AM

Hi John!

A lesson learned. Thank you so much. You are so right, it helps when you know what button to push.

I am grateful for your advice and input.

Thank you!

Herb