Again the playback when it works the film is play like slow motion

allaa-Azawi wrote on 9/25/2018, 1:15 PM

Hi every one .

I need your help .

i import videos from my cannon video camera (HD) to MEP 2018 ,the playback of these videos dosent work well , it is play like slow motion , the videos is ( MTS) .how i can make it playback normal.

How i convert MOV to MTS .because i want to import videos from my Nikon D-3100 to MEP and all these videos end with MOV and in the timeline all the videos ends MTS .

Thanks

Comments

CubeAce wrote on 10/6/2018, 3:44 PM

It sounds like you are playing back your files at a slower framerate in MEP than you recorded them at in camera.You just need to set the framerate in MEP to the same framerate you record your videos at.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

allaa-Azawi wrote on 10/9/2018, 1:26 PM

Hi CubeAce

thank you for your help ,But how i can set the framerate in MEP ?

Thanks again

CubeAce wrote on 10/9/2018, 4:16 PM

Top task bar. File / Settings / Movie / Movie information / Movie settings / then select the video clips reorded frame rate.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Scenestealer wrote on 10/9/2018, 5:05 PM

Hi

I think @CubeAce is suggesting your project Frames per second rate (fps) is set different to the fps of the recorded files from your camera. If this was the case the program would prompt you when you drag the clip to the timeline initially and warn you that the 2 did not match. For the proper display in the preview and export they should match.

I doubt this is the cause of your slow down effect. It could be weak hardware in your computer or it could be being caused by a Windows update not installing properly (remedy - go to the Windows start button and choose "Restart"), or maybe a graphics or other driver that is out of date.

How i convert MOV to MTS .because i want to import videos from my Nikon D-3100 to MEP and all these videos end with MOV and in the timeline all the videos ends MTS .

You do not need to convert .MOV files before bringing them into the project. MEP has an "Open Timeline" which means you can mix many different file types in the project. You may need to install a version of Quicktime for Windows for the MOVs to play and export though.

Ss

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

allaa-Azawi wrote on 10/10/2018, 10:52 AM

Hi

thank you Scenestealer for your replay , the MEP show a window when i import the videos to timeline asking to adjust and show the different in the (fps) and i press on the adjust and same thing when i play back it play like slow motion .

my computer is new and with good options and all software and programs are up to date , may be there is something cause this thing but i dont know which one .

in first time when i import the videos from my video camera and DSLR camera , MEP didn't import MOV files that's why i want to convert them and i close the program and second day it work normally.

Thanks

Scenestealer wrote on 10/10/2018, 4:33 PM

Did you try Windows > "Restart"? This is not the same as Shutdown then Start.

Also try resetting MEP to default settings "File menu > Settings > Reset Program settings to defaults".

Make sure in Program settings that the first tab has the "Wave driver" selected, not "Direct Sound" as this increases the load on the hardware.

Without a lot more detail about you hardware, screenshots of your Program settings and timeline content, plus Media Info detail of the video clip attributes, it would be difficult to troubleshoot further.

Ss

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

CubeAce wrote on 10/10/2018, 7:22 PM

Have you checked both cameras are recording at the same frame rate? MEP should play your Nikon mov. files if you can play them in windows media player or QuickTime.  You do not need to convert them to another format.  As Scenestealer say's, MEP should play both of your types of files. I'm personally doubtful it's your hardware as poor hardware normally results in stuttering video playback rather than slowing down a video or it can result in a sudden shutdown of the program through it corrupting via an access violation. If you mix different frames rates within one project you are going to get the faster clips running slow or the slower clips running faster (depending on the project settings) and would have to adjust the offending clips to match the rest of the project. I don't know if using the multi-cam function would allow for different frame rates or not as I only use my Nikon DSLR for video recording at present and tend to stick to one frame rate per project unless I want a slow motion effect.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Scenestealer wrote on 10/11/2018, 6:38 PM

@CubeAce

If you mix different frames rates within one project you are going to get the faster clips running slow or the slower clips running faster (depending on the project settings) and would have to adjust the offending clips to match the rest of the project.

This is not correct. If you mix clips recorded with different rates set in the camera recording menu ie 24, 25, 30fps then they will playback at normal speed. MEP just removes or adds frames to the different clips to match the Project (Movie) settings and plays out in real time. Same when exporting, although the fact that clips have had frames added or subtracted when that clip differs from the project fps may lead to slightly unsmooth playback action in the export and in preview in MEP. The only way you can get a slow motion effect is if you shoot with a slow motion effect in the camera, or apply a Speed effect in MEP. I am assuming of course that @allaa-Azawi has not done this, and what he describes as "like slow motion" is in fact a stuttering or lag in the MEP preview monitor.

@allaa-Azawi

Do you still see this effect if you export the clip?

Ss

 

Last changed by Scenestealer on 10/11/2018, 6:40 PM, changed a total of 1 times.

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

allaa-Azawi wrote on 10/22/2018, 8:30 AM

Hi

Sorry Scenestealer and Cubeace for my late replay , i was in holiday .

thank you both for all what have been written , it is really useful for me ,

by the way i import 2 different videos to MEP in time line one from my video camera (MTS) and second from my DSLR (MOV) when i playback (MTS) it play as i told like slow motion but (MOV) play normally.

When i export the clip it works normally and i didnt see any of these effect .

this is screenshot for the window open when i import the videos .

what you think about that ?

 

CubeAce wrote on 10/22/2018, 8:54 AM

If you want both to play at the same speed with less jitter you need to press the adjust button. The frame rates are quite close so that may have been the problem. If in future you record at the same frame rates if that is possible you should not have any future problems

Last changed by CubeAce on 10/22/2018, 8:55 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Scenestealer wrote on 10/23/2018, 1:51 AM

Hi @allaa-Azawi

Are you seeing a smooth "like slow motion" or a jerky stop frame effect on the .mts clips?

The fact that the export is fine makes me wonder that your hardware is not handling the difference in processing the clips for preview, or there is a problem with your PC,because your screenshot shows the CPU is maxed out at 95% even when the clip is (I presume?) not playing? Does the CPU load (bottom left corner) rise and fall significantly from the MOV to the mts during preview

What is the specification of your PC?

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

allaa-Azawi wrote on 10/24/2018, 11:42 AM

Hi Scenestealer .

Thank you for your replay and for learning me things that i didnt know it before .

Yes,it is jerky stop frame effect on the mts.clips only .but that happened in this video before it was normally

CPU load fall when i playback MOV clips and i took a screenshot for that and rise with MTS .

how i can solve the problem with the hardware ?

 

HP 550-300no

BIOS : A0.12

AMD A8-7600 Radeon R7,10 compute Cores 4c+6G (4 CPUs) 3,1 GHZ

RAM : 16384 MB

Directx 12 .

 

if you need anything else tell me .

CubeAce wrote on 10/24/2018, 5:34 PM

One thing I notice in both of your screenshots is everything appears to be on the C: drive. Personally I wouldn't consider this. Running a program on the same disc you store and process your videos on is pushing huge amounts of data around on your drive, both reading and possibly writing at the same time. It could cause all sorts of bottlenecks in the system. I realise if you are editing from a laptop this could be difficult to do otherwise. What is your setup?

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

Scenestealer wrote on 10/24/2018, 7:41 PM

Hi

Did you try all of the following?

Did you try Windows > "Restart"? This is not the same as Shutdown then Start.

Also try resetting MEP to default settings "File menu > Settings > Reset Program settings to defaults".

Make sure in Program settings that the first tab has the "Wave driver" selected, not "Direct Sound" as this increases the load on the hardware.

Without a lot more detail about you hardware, screenshots of your Program settings and timeline content, plus Media Info detail of the video clip attributes, it would be difficult to troubleshoot further.

Including supplying the information in bold.

I think the specification of your CPU and integrated graphics is not ideal but you should see an improvement if you click the little "Lightning Flash" symbol (in the right bottom corner of your preview monitor) so that it turns blue. Do this after checking this button with a right click has a check mark next to "Reduce Resolution". You should then see a reduction on the CPU load indicator and smoother playback during preview.

Ss

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

allaa-Azawi wrote on 10/28/2018, 10:08 AM

Hi

now i resetting MEP to default as you told me , same thing nothing change and also i went to program setting and i select to Direct Sound , it been worse when i choose this option so i return to choose Wave drive .

and i mark next to Reduce Resolution also nothing happened same playback .

until now i didnt try Windows Restart , but i will try it .

really i ddint know what happened because before i make many videos nothing happened like this only when i use to import videos from GoPro 5 camera , it was same playback and i solve the problem after i mark on (use proxy file)

and it works normally .

waitting for your replay .

Have i nice day

Scenestealer wrote on 10/28/2018, 5:25 PM

Hi

Please do the Windows "Restart".

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

allaa-Azawi wrote on 10/29/2018, 9:23 AM

Hi Scenetealer .

I will do the windows ( Restart ) .

because i didnt do it before , it dosent cause lose of files or programs ?

Thanks

Scenestealer wrote on 10/29/2018, 4:48 PM

Hi

You may be confusing a Restart with a Restore of Windows!

Restart will not lose anything and is simply clicking the power button on the bottom left of screen and instead of choosing Shutdown, choose Restart. This action just makes sure that any Windows automatic updates or driver updates are able to complete fully.

Ss

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2022 (V21.0.1.92) Premium and prior, VPX7, VPX12 (V18.0.1.85). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

allaa-Azawi wrote on 11/1/2018, 9:03 AM

Hi Scenestealer .

Yesterday my son came and help me and he found that there is something wrong .

 

DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: There is a problem with AMD Radeon(TM) R7 Graphics device. For more information, search for 'graphics device driver error code 43'

this is maybe happened after one of Windows up date , so he cancel AMD Radeon(TM) R7 Graphics device .

 

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: The file AtihdWT6.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.
          Input Tab: No problems found.

 

what you think about this solution ?

The playback in MEP now works normally and i am still checking if happened any thing

Thank you