an error occurred during proxy rendering

Jacek-Leniowski wrote on 8/3/2022, 3:36 AM

Good morning, I got an error rendering the proxy. It happened the day before yesterday. When I edit a movie, I save it numerically one by one, eg (title 25 then 26 etc.) Unfortunately, I deleted the previous files with numbering and an error appeared. These files with the ending BAK0, BAK1 etc. are also saved. When I want to import a file, the following information appears: The folder containing the source material may be read-only, or there is no free hard disk space on the target disk. The purpose of proxy rendering is to adopt the properties of the source material. This includes aspect ratio, interlacing settings, and frames per second. Try to export the file with a different setting. How do I do that? I have proxy enabled on: decrease resolution. My files are flickering or I can't see the picture. I have a lot of disk space. I can send photos of what it looks like on the assembly line. There is also a short red line at the top above the movie files in the editing line. I also wanted to disable self-saving and it writes every time. Please help me and fix this problem especially regarding error while rendering proxy. I provide the number and version of the product: Movie Edit Pro Premium

Device Information: Windows computer with: - Windows 10 Pro N, 64-Bit - Intel (R) Xeon (R) CPU W3550 @ 3.07GHz - 16,375 MB RAM

Regards and waiting for a solution, thank you in advance Jacek

Comments

johnebaker wrote on 8/3/2022, 5:02 AM

@Jacek-Leniowski

Hi

Proxy files are lower resolution, less compressed version of the original and are only used for playback in the program, when you export or create a disc the original files will be used and if you delete them, they will be recreated next time the project is loaded, you will get a message asking if you want to do this.

What graphics card is installed on your PC and are the drivers up to date?

A screen shot of the Program settings, Device options tab would also help.

John EB
Forum Moderator

 

 

Last changed by johnebaker on 8/3/2022, 5:02 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Jacek-Leniowski wrote on 8/3/2022, 10:20 AM

Hello, the image is stuttering or cannot be seen and there is a red line (photo). Some snapshots are loaded and some are not. The image in the editor is stuck. What exactly should I do? My graphics card: Nividia GeForce GT 1030

johnebaker wrote on 8/3/2022, 10:50 AM

@Jacek-Leniowski

Hi

Thanks for the information unfortunately your system does not have the capability of using hardware acceleration on the GT 1030.

On the assumption that you are still using MEP 2021, then check the following:

  • In Program settings, Display options tab set the Preview in arranger, Video mode to Compatibility mode (Video for Windows)
     
  • The lightning button bottom right of the preview monitor should be on - ie blue.

Do note

  • that the computer is below the minimum specification for MEP 2021 and later versions, now called Movie Studio
  • depending on effects etc added to the video clips and their resolution eg if FullHD 1920 x 1080 or higher, you will experience jerkiness in playback in the preview monitor
  • export times will be longer.

The final export should not show the jerkiness seen in the Preview monitor, however, if they do, come back with more information on the source video files.

For this download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.    

HTH

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

AAProds wrote on 8/3/2022, 8:41 PM

@johnebaker

Jacek is using Proxys. There should be no problem with his machine (which is similar to mine, performance-wise). It is arguably not "below the minimum spec" for MEP 2021 (there never has been "below this, MEP will not run"). Below "recommended", possibly, but I'm concerned the machine itself will be blamed when it seems to me to be a glitch in the Proxy system or the setup thereof.

@Jacek-Leniowski

Jacek, could you post a screenshot showing the red line you mention.

For troubleshooting, I would start with a brand new project; enable Proxy files, then bring a couple of clips onto the timeline and see how you go. You shouldn't be getting the jerky timeline response if proxy files are set up correctly. I've just tried a 4k file on my old bomb of a system; in proxy mode and with the lightning bolt on, it is buttery smooth.

For your clip that is jerky and stuttery, can you see the words "_proxy" added to the end of the filename on the audio object?

With the Lightning bolt on, right-click it and ensure "use proxy objects" is ticked.

Re Backups, I agree it is annoying that MEP steals your mouse every 10 minutes when it does a backup, but I would strongly advise you keep auto-backups switched on. MEP, will occasionally crash badly and you might lose your project. Having access to those backups is critical.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Magix Video Deluxe 2026 Ultimate (although it comes up as "Premium").

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 Home Version 2009

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

Movie Studio 2023

Movie Studio 2024

VPX 12

johnebaker wrote on 8/4/2022, 12:40 AM

@Jacek-Leniowski , @AAProds

Hi Jacek, Alwyn

. . . . It is arguably not "below the minimum spec" for MEP 2021 (there never has been "below this, MEP will not run") . . . .

Technically it is, however there is and was no suggestion it will not run.

. . . . You shouldn't be getting the jerky timeline response if proxy files are set up correctly. . . .

As I said above - depending on effects etc added to the video clips and their resolution eg if FullHD 1920 x 1080 or higher, you will experience jerkiness in playback in the preview monitor

. . . . There is also a short red line at the top above the movie files in the editing line.  . . .

This is the range indicator for sections of the timeline for Preview rendering, it is green when the render is current, edit in the section and the line turns red, requiring preview render to be done again.

This could be the factor as to why the playback is jerky, the preview render needs to be done again. This is independent of whether proxies are used or not.

John EB

Last changed by johnebaker on 8/4/2022, 12:41 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

AAProds wrote on 8/4/2022, 1:55 AM

@johnebaker

Something doesn't make sense, because proxy files should play without issue, regardless of the resolution of the source files. That's the whole point of proxies. There should be no need for preview rendering going with proxies. I've just put in a Section, Camera Zoomshot and colour correction on my 4k proxied file and it still runs as smoothly as when it had no effects on it (which was buttery smooth). Preview Rendering made no difference to how it played.

@Jacek-Leniowski

Following up on your red line, what did you do to the clip that required you to Preview Render it? I find it hard to believe you're getting jerky playback on a proxy clip/object.

Just to clarify, I was talking about the lightning bolt to the immediate lower right corner of the monitor, not the one on the left end of track one of the timeline. The one to the left end of track one is the Preview Render function. You shouldn't need to use that.

As for this:

The folder containing the source material may be read-only, or there is no free hard disk space on the target disk.

At what point in your workflow were you getting that? When you dragged your clip onto the timeline? Was the source file on a external disk of some type? We recommend that source files are on a proper hard drive (not a usb stick or SD card), preferably in the computer.

The purpose of proxy rendering is to adopt the properties of the source material. This includes aspect ratio, interlacing settings, and frames per second. Try to export the file with a different setting. 

I agree, none of that makes sense.

 

 

 

 

 

Last changed by AAProds on 8/4/2022, 2:57 AM, changed a total of 3 times.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Magix Video Deluxe 2026 Ultimate (although it comes up as "Premium").

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 Home Version 2009

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

Movie Studio 2023

Movie Studio 2024

VPX 12

johnebaker wrote on 8/4/2022, 3:37 AM

@AAProds, @Jacek-Leniowski

Hi Alwyn, Jacek

. . . .proxy files should play without issue . . . .

Agreed up to a point, throw in a collage and/or effects that are CPU intensive eg rotation and playback starts to get sticky, this was the reason I had to replace my old laptop with HD4700 iGPU.

. . . . The purpose of proxy rendering is to adopt the properties of the source material. This includes aspect ratio, interlacing settings, and frames per second. Try to export the file with a different setting. . . . . I agree, none of that makes sense. . . . .

It does if you open this dialog (Alt + R) in MEP 2021 and pg 220 in the manual - this is not present in MEP 2022.

The 3 options in order create:

  1. MXV file 960 x 540
  2. MPG file 720 x 576 (PAL) or 720 x 480 (NTSC)
  3. MPG file 1920 x 1080

The framerates and Aspect ratio will depend on the source video.

The 2 MPG files can be set to be used directly for DVD burning and exporting to FullHD or lower resolution without using the originals.

The Lightning bolt button bottom right of preview monitor has the option to reduce framerate - IIRC it is reduced to 15 fps for playback.

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

AAProds wrote on 8/4/2022, 4:02 AM

@johnebaker @Jacek-Leniowski

It does if you open this dialog (Alt + R) 

Not the way I read it. Fair enough you can change the Proxy file type (if you have read the manual, I need a sleeping pill tonight! 😴) but the suggestion "try to export the file with a different setting" makes no sense because at this point, you're just trying to get proxy files onto the timeline (or do a Preview Render), not exporting anything. I know you're going to eventually export something but...

Glad to see it has been got rid-of in MEP 2022.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Magix Video Deluxe 2026 Ultimate (although it comes up as "Premium").

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 Home Version 2009

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

Movie Studio 2023

Movie Studio 2024

VPX 12

johnebaker wrote on 8/4/2022, 4:58 AM

@AAProds

Hi

. . . . the suggestion "try to export the file with a different setting" makes no sense because at this point, you're just trying to get proxy files onto the timeline  . . . .

Technically (that word again) the program is reading the file, transcoding and outputting in a different format - much easier to say 'exporting'.

Lost in translation (?) - I switched my MEP to German language to see what the actual message says, however it crashed MEP and made it unusable 😞.

. . . . if you have read the manual, I need a sleeping pill tonight!  . . . .

Highly recommended - no nightmares guaranteed, though you may have dreams about keyboard shortcuts

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

AAProds wrote on 8/4/2022, 5:43 AM

@johnebaker @Jacek-Leniowski

I think....

 The purpose of proxy rendering is to adopt the properties of the source material. This includes aspect ratio, interlacing settings, and frames per second. Try to export the file with a different setting. 

Means:

"The purpose of Proxy files is to reduce workload on the computer system during editing by using the less complex, temporary, file format of MXV or MPEG 2, selectable using Alt+R. When exporting, the program will use the source files to generate high-quality exports".

(For whatever the error message was): "Try selecting a different proxy file format using Alt+R".

You could try that, Jacek.

John, don't get me started on saving keyboards! 😡😂

Last changed by AAProds on 8/4/2022, 5:44 AM, changed a total of 1 times.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Magix Video Deluxe 2026 Ultimate (although it comes up as "Premium").

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 Home Version 2009

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

Movie Studio 2023

Movie Studio 2024

VPX 12

johnebaker wrote on 8/4/2022, 10:56 AM

@AAProds

😂😂😂

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.