I just installed the application via Steam and for some reason it always crashes when I browse for video to import. Can you please assist I cannot use the app it crashes within minutes (I have submitted crash report). Thanks
Computer specification and program version, see this topic for what is required and please quote processor and graphics card make/model in full - I would suggest you put this information in your profile signature so we do not have to keep asking for it.
Are the graphics card drivers up to date?
A screen shot of the Program settings, Display options or Device options tab.
Was there any error dialog that popped up when the crash occurred, if so what was the message?
Are there only video and/or image files in the folder? If so what type eg MP4, JPG, PNG etc