assisting with installing of MM prem edition- program stalls

Paul-Paul wrote on 1/23/2021, 9:10 AM

Hello Jeff and Magix community, I am having difficulty installing music maker prem edition product onto my laptop. The program continues to stall and I tried removing photos and unnecessary files to free space. A good comment was made . Did i load the previous version of the music maker prior to loading the premier edition, which is yes there was music maker 7 loaded ( currently the program disc mm7 is cracked) and no longer able to reload. The computer is Intel Core I5 /64 bit/ x64 base processor. Please assist I had success with previous version but cannot solve the issue. Almost defeated.

Comments

johnebaker wrote on 1/23/2021, 3:28 PM

@Paul-Paul

Hi

What is your computer specification, antivirus /firewall software and Windows version - see this topic for more details of what is required?

Are you trying to download and install Music Maker 2021 Premium - if not which version are you trying to download?

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Paul-Paul wrote on 1/24/2021, 4:04 PM

I5 intel processor . The firewall was update to receive inbound service software .. Loaded the music maker premium edition. Have success with mm 7 which is no longer available. Program stalls and freezes. Not working and continue to shut down and restart.

johnebaker wrote on 1/25/2021, 6:24 AM

@Paul-Paul

Hi

Where is the rest of your computer specification and other information requested?

Providing all the information requested will result in a quicker response then having to go through 'Twenty questions'

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Paul-Paul wrote on 1/25/2021, 10:30 AM

Dell intel i5 , music maker 2021 premium addition, standard windows firewall, windows 10 also use the trial magic of protection

johnebaker wrote on 1/25/2021, 11:12 AM

@Paul-Paul

Still missing relevant information - please re-read the topic I linked to again - in particular the section starting A few tips on posting in the forum - see my signature as an example of what we need.

. . . . also use the trial magic of protection . . . .

What is the correct name for this software?
 

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.