Audio Corruption when I CROSSFADE or use any video fades?

registry wrote on 12/30/2014, 8:06 AM

When I use ANY cross fade and there is audio crossfade the audio becomes distorted/damaged/corrupt...

I have an example file (about 20 seconds but dont see anywhere to upload to? So I have listed one below on YouTube as an example. With music in the audio its much worse.

This issue happens on all crossfades, whether one or everywhere in the video (on the audio track).

I use a Xeon 2.8 with at least 12gb ram, SDD for the drive too so there should be no issues there?

I use win 8.1

I use Movie Edit Pro 2015 Premium and this error is causing me to stop using the software... version 14.0.0.162

If you view this video:

and at 8:35 where I fade from one view to the next listen to the audio... its the SAME before I export too. If I dont crossfade then that does not happen and the audio sounds perfect on both parts.

The footage was recorded on a very high quality cinema camera and the audio is in HQ stereo on all of the used footage.

I have checked the PC many times over the last day and I'm about to throw Magix in the bin if this cant be resolved.

FYI this software used to run perfectly? Now it does not... I have repaired/reinstalled/etc. all day!

H E L P!

Last changed by registry on 12/30/2014, 8:06 AM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

Comments

johnebaker wrote on 12/30/2014, 8:47 AM

Hi

What is your full computer specification including Windows version and is it 32 or 64 bit?

What is the actual audio format/codec of the video clips?

. . . . this software used to run perfectly? Now it does not . . . .

Something has changed  -  this could be a Windows update, a codec update or new software installed eg video, audio software or any new codec packs.

. . . . at 8:35 where I fade from one view to the next listen to the audio . . . .

It is not just occurring at 8:35 but at every crossfade and animated crossover.  Can you upload 2 or 3 short clips ( ~ 10 secs each )  from the camera, to for example Dropbox, for us to try to replicate the issue.

John

Last changed by johnebaker on 12/30/2014, 8:47 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

registry wrote on 12/30/2014, 9:19 AM

Win Version 8.1 64 Bit. Intel Xeon X5650 2.67Ghz  12Gb Ram (x64 based processor)Dell Precision T3500 with processor U/G

The video clips I am using are 1920x1080 50 frames/second data rate 27717/kbps total bitrate 27717/kpbs

The Files are MTS  (.MTS format)

Last changed by registry on 12/30/2014, 9:19 AM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

registry wrote on 12/30/2014, 9:25 AM

heres a link to a very short passage and I extended the crossfade to about a couple of seconds with the audio prominent..

You really only need to see one of these as they can all be exactly the same...

 

https://www.dropbox.com/s/d3zf8qkaxyccd1e/tonytest.WMV?dl=0

 

tony

Last changed by registry on 12/30/2014, 9:25 AM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

registry wrote on 12/30/2014, 9:37 AM

I also did a test... I exported each part as wmv... then reloaded them in and the crossfade then works?

https://www.dropbox.com/s/sedako4jtibwuti/tonytest-wav-crossfade.WMV?dl=0

Never had this issue before really?

as you see on this crossfade the sound is correct.

Last changed by registry on 12/30/2014, 9:37 AM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

browj2 wrote on 12/30/2014, 9:51 AM

Hi Tony,

What John EB meant was to upload 2 or 3 raw clips from your camera with sound so that we can try them out in MEP ourselves to see if we get the same problem. Also, John can analyze the file, I presume. Maybe you can tape 3 segments of you talking for about 10s each and post the raw files in Dropbox.

Also, which camera are you using?

I just tested out a cross-fade of 2 of my clips in MEP2015 Premium and the sound is fine, nothing like you get. Strange.

Last changed by browj2 on 12/30/2014, 9:51 AM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB, 12TB, 14TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

registry wrote on 12/30/2014, 9:55 AM

I have also uploaded the MTS file (it IS big about 500mb) but it might help further...

audio playing is from about 1/2 way... I did not want to edit this file in any way then that might help with the solution.

it can be pulled down from here:

https://www.dropbox.com/s/z815zahjtqlj4se/00003.MTS?dl=0

This is directly as used from the Camera which is a Sony NEX-FS100E

 

 

Last changed by registry on 12/30/2014, 9:55 AM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

registry wrote on 12/30/2014, 9:57 AM

I have uploaded one from the camera... its big but that way they can hack it easily... the link is on here...

 

https://www.dropbox.com/s/z815zahjtqlj4se/00003.MTS?dl=0

Last changed by registry on 12/30/2014, 9:57 AM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

registry wrote on 12/30/2014, 9:59 AM

Hi Tony,

What John EB meant was to upload 2 or 3 raw clips from your camera with sound so that we can try them out in MEP ourselves to see if we get the same problem. Also, John can analyze the file, I presume. Maybe you can tape 3 segments of you talking for about 10s each and post the raw files in Dropbox.

Also, which camera are you using?

I just tested out a cross-fade of 2 of my clips in MEP2015 Premium and the sound is fine, nothing like you get. Strange.

Thanks for the info... hah I figured out how to answer you :)

Last changed by registry on 12/30/2014, 9:59 AM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

registry wrote on 12/30/2014, 10:10 AM

Lastly I have uploaded two shorter MTS files one 20s and one similar with talking on completely unedited..

https://www.dropbox.com/s/zw12p0tasw74co1/00000.MTS?dl=0

and

https://www.dropbox.com/s/4nlukpu1y6cy73e/00001.MTS?dl=0

Please not e these are still around 77mb

 

Last changed by registry on 12/30/2014, 10:10 AM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

terrypin wrote on 12/30/2014, 11:40 AM

Hi,

I imported your 500 MB 00003.MTS (working on it before you uploaded your smaller files!) and chose an arbitrary point (53:16). There I cut both video and audio tracks.I'm not clear what exactly you meant by applying a cross fade to the audio track. Why would you want to do that with a continuous video, not changing scenes? So I applied a cut-to-black to the video, leaving audio untouched. As expected, there was no sound distortion during that section.

 

Can you show us a screenshot of your timeline at the point under discussion?

Last changed by terrypin on 12/30/2014, 11:40 AM, changed a total of 1 times.

Terry, East Grinstead, UK. PC: i7 6700K, 4.0 GHz, 32GB with Win 10 pro. Used many earlier versions of MEPP, currently mainly MEPP 2016 & 2017 (Using scores of macro scripts to add functionality, tailored to these versions.)

registry wrote on 12/30/2014, 12:07 PM

Hi,

I imported your 500 MB 00003.MTS (working on it before you uploaded your smaller files!) and chose an arbitrary point (53:16). There I cut both video and audio tracks.I'm not clear what exactly you meant by applying a cross fade to the audio track. Why would you want to do that with a continuous video, not changing scenes? So I applied a cut-to-black to the video, leaving audio untouched. As expected, there was no sound distortion during that section.

 

Can you show us a screenshot of your timeline at the point under discussion?

The way I work... is to have a scene (like the one you download)... then I might edit out a mistake (just cut a 10 second bit out (for example). I then slide the piece after the edit to overlap the first part... simple. Ive dont that for YEARS without problem. Now the results are what you see. As soon as you edit the 'joined' overlapped part sounds rubbish - and it was never like that.

Secondly, something is a little telling... if I make the cut from a video - then save each part as a wav... then pake a new video and import the wav files (just exported) then the edit works perfect.

I have always worked that way... check out the 130+ videos on my channel so I see no reason why it should not continue to work.

I have checked every single thing that I can... and 'not editing' the way I do is not really acceptable because it has worked in the past.

The time line is below:

This was one of the test files and you can see on the timeline where the crossfade is..

If you chop a piece out and edit the way I say it should work.

Thanks for the help BTW.

Last changed by registry on 12/30/2014, 12:07 PM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

registry wrote on 12/30/2014, 12:09 PM

Heres a better one with a bigger time line...

 

Last changed by registry on 12/30/2014, 12:09 PM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

browj2 wrote on 12/30/2014, 12:17 PM

Hi Tony,

I'm using MEP2015 Premium.

I took your 2 files trimmed them to have a smaller output and did a crossfade as you can see below.

The cross-fade starts just after an audible click in the first file and is 2 seconds long where there was no dialog on the first clip except for when you say the word "so." I do not get any noise in the cross-fade like you had in your video. Take a look and listen. I put a title where the cross-fade starts and ends.

There is a lot of background hum and hiss in the clips and you have undoubtedly done some cleaning in your final version. Did you edit the audio and with what and how? Could this be the problem?

It is strange.

Last changed by browj2 on 12/30/2014, 12:17 PM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB, 12TB, 14TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

registry wrote on 12/30/2014, 12:19 PM

FYI heres an example of the same thing (basically) AFTER saving the mts files as waves, reimporting them and crossfading as I described... as you will see its entirely different, but had exactly the same cut and chop carried out to it as the original camera files.

 

https://www.dropbox.com/s/sedako4jtibwuti/tonytest-wav-crossfade.WMV?dl=0

 

Last changed by registry on 12/30/2014, 12:19 PM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

registry wrote on 12/30/2014, 12:22 PM

Hi Tony,

I'm using MEP2015 Premium.

I took your 2 files trimmed them to have a smaller output and did a crossfade as you can see below.

The cross-fade starts just after an audible click in the first file and is 2 seconds long where there was no dialog on the first clip except for when you say the word "so." I do not get any noise in the cross-fade like you had in your video. Take a look and listen. I put a title where the cross-fade starts and ends.

There is a lot of background hum and hiss in the clips and you have undoubtedly done some cleaning in your final version. Did you edit the audio and with what and how? Could this be the problem?

It is strange.

Very interesting.... if you cvan then try it where there is music... it is absolutely far more pronounced when I do that and I had to stop editing at that point. I assume you are using the MTS original file I uploaded?

Last changed by registry on 12/30/2014, 12:22 PM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

registry wrote on 12/30/2014, 12:26 PM

BTW the 'hum' was from the lighting and amplifier.

 

I did not use any sofware whatsoever to change the audio in any way. I have only opened the original files to edit with MAGIX Movie Edit Pro 2015 Premium.

I have tried the 'repair' for the software, checked SSD's Hard drives, diabled other startup software etc. and stuff like that but it makes no difference.

Last changed by registry on 12/30/2014, 12:26 PM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

browj2 wrote on 12/30/2014, 1:51 PM

I can't duplicate your problem.

About the sound, in your published videos the sound is much clearer than in the test clips you uploaded for us. That is why I mentioned the audio cleaning. With the clips that you uploaded, do you still have the same problem with a cross fade?

If so, then I am afraid that you have a strange problem that we can't replicate. 

If you mix down the audio for each clip and then cross fade them, do you still have the same problem?

Last changed by browj2 on 12/30/2014, 1:51 PM, changed a total of 1 times.

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB, 12TB, 14TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

Notebook - Microsoft Surface Pro 4, i5-6300U, 8 GB RAM, 256 SSD, W10 Pro 20H2.

YouTube Channel: @JCBrownVideos

registry wrote on 12/30/2014, 2:13 PM

I can't duplicate your problem.

About the sound, in your published videos the sound is much clearer than in the test clips you uploaded for us. That is why I mentioned the audio cleaning. With the clips that you uploaded, do you still have the same problem with a cross fade?

If so, then I am afraid that you have a strange problem that we can't replicate. 

If you mix down the audio for each clip and then cross fade them, do you still have the same problem?

Hi John..

The audio is completely untouched and the only thing I have done is to publish the file to WMV format on my har drive. From there I upload. However, the problem is there in the editor before I publish (where the crossfade is) and also after if its there in the editor. When I check the published file the error sounds exactly the same.

What makes things strange is that if the original video is converted to WMV then cooss faded there is no problem!

If I mix them down for each clip (to WMV) then edit them there is no problem. Its only when the file is MTS... which is very strange. If I dont crossfade then there is no problem.

I don't know the answer to this one... how do I get Magix to look at it directly... surely they must have some sort of answer - the camera is completely industry standard and I really don't think it relates to the camera at all.

One thing Ill do is find some other software and try it... if its the same it has to be a flie problem then, but if not it must be a magix issue?

The problem with mixing down each clip as a solution means that it could take a day for each video (some are over 1 1/2 hours long).

 

Last changed by registry on 12/30/2014, 2:13 PM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

johnebaker wrote on 12/30/2014, 2:39 PM

Hi

Unfortunately I cannot download the videos at present - 3500 ft up a mountain with an Internet connection that is like good old dialup plus it is snowing ~ 4in /hr and so far we have had to clear the road/paths 3 times.

However following what Terry and JohnCB have done to try to replicate the issue, it does look as though your problem is unique in one sense.

IMHO everything points to the audio codec being used by MEP as the issue.

Have you any of the 'All in one' codec packs installed eg KLite etc?

Do you have any other audio editting software installed?

John

 

Last changed by johnebaker on 12/30/2014, 2:39 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

registry wrote on 12/30/2014, 2:46 PM

I have found something.... if I select a video section, then create a 'new' frame table, then this stops the video from producing the problem?

I cannot say what Magix is doing when it generates that new frame table.

Clearly going through every video is not really the answer... I need a resolve as to why the MTS files do not work in Magix...

I have escalated this to the magix support and hopefully they will have an answer...

Last changed by registry on 12/30/2014, 2:46 PM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

johnebaker wrote on 12/30/2014, 3:04 PM

Hi

. . . . I have escalated this to the magix support and hopefully they will have an answer... . . . .

Good idea as the problem cannot be replicated

. . . . . create a 'new' frame table . . . .

Should not have any effect because mts files do not use this technique for synchronising audio to the video whereas mpg files do.

One thought - do you have the Create frametable on import option in the programs settings turned on - if so it is not necessary unless you are using mpg files and could be causing the issue.

John

 

Last changed by johnebaker on 12/30/2014, 3:04 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

registry wrote on 12/30/2014, 3:08 PM

Hi

Unfortunately I cannot download the videos at present - 3500 ft up a mountain with an Internet connection that is like good old dialup plus it is snowing ~ 4in /hr and so far we have had to clear the road/paths 3 times.

However following what Terry and JohnCB have done to try to replicate the issue, it does look as though your problem is unique in one sense.

IMHO everything points to the audio codec being used by MEP as the issue.

Have you any of the 'All in one' codec packs installed eg KLite etc?

Do you have any other audio editting software installed?

John

 

Thats OK John I understand... I just wrote this (I guess you saw it)

I have found something.... if I select a video section, then create a 'new' frame table, then this stops the video from producing the problem?

I cannot say what Magix is doing when it generates that new frame table.

Clearly going through every video is not really the answer... I need a resolve as to why the MTS files do not work in Magix...

....  Now I just checked a full length video (indeed the one I referenced on YouTube) and made a new frame table for the video and it solved the audio issue! So I'm thinking you are probably right on this.

I do have Adobe Premier Pro installed (but the problem was there before I installed that) and I also installed the trial of Magix video Pro X..  and I could replicate the exact same issue in the Pro X trial too. So it seems something common to the two - maybe it could conceivably be the video files but I doubt that. More likely the codec which is probably the same for MEP 2015 Premium and Pro X.

 

Last changed by registry on 12/30/2014, 3:08 PM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

registry wrote on 12/30/2014, 3:23 PM

Hi

. . . . I have escalated this to the magix support and hopefully they will have an answer... . . . .

Good idea as the problem cannot be replicated

. . . . . create a 'new' frame table . . . .

Should not have any effect because mts files do not use this technique for synchronising audio to the video whereas mpg files do.

One thought - do you have the Create frametable on import option in the programs settings turned on - if so it is not necessary unless you are using mpg files and could be causing the issue.

John

I checked this just and alas its turned off....

 

Last changed by registry on 12/30/2014, 3:23 PM, changed a total of 1 times.

I've used MAGIX video software for a number of years and found it useful if buggy... the most recent two versions fix some problems and introduce others :(

I create reviews of music equipment with the MAGIX software and I only ever really had one other major issue early on...

terrypin wrote on 12/31/2014, 2:44 AM


Unfortunately I cannot download the videos at present - 3500 ft up a mountain with an Internet connection that is like good old dialup plus it is snowing ~ 4in /hr and so far we have had to clear the road/paths 3 times.

 

John,

Ironic, eh? Only a week ago we were sympathising with your lack of the stuff! 

 

Tony,

IMO the only promising way to isolate a problem of this sort is to give others the necessary resources to try replicating it. This can rarely be achieved by narrative descriptions and arbitrary file uploads.

Make a small, non-confidential project exhibiting the problem and use File > Backup > Copy project and media into a folder, zip it up and upload it to a host site (I use Dropbox for instance) so that we can see what you mean and maybe try to reproduce it.

Last changed by terrypin on 12/31/2014, 2:44 AM, changed a total of 1 times.

Terry, East Grinstead, UK. PC: i7 6700K, 4.0 GHz, 32GB with Win 10 pro. Used many earlier versions of MEPP, currently mainly MEPP 2016 & 2017 (Using scores of macro scripts to add functionality, tailored to these versions.)