Comments

johnebaker wrote on 12/21/2019, 1:04 PM

@Jasper1

Hi

If Movie Edit Pro (MEP) audio is working with USB headphones then this is most unlikely that tit is MEP that is causing the issue.

Check the following:

  • audio plays through the laptops speakers
  • a different audio player works through the 3.5mm socket headphones/ear buds
  • that the 3.5mm plug is pushed fully home - I have had this issue with a laptop

Note

  1. some systems do not recognise the insertion of the 3.5mm audio plug when the USB headphones are still plugged in.
     
  2. if you are plugging in an external amplifier this may not be detected

HTH

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

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Jasper1 wrote on 12/21/2019, 1:18 PM

@johnebaker

audio that is not from magix movie edit pro is working with 3.5mm jack and speakers

the 3.5mm jack is fully in the laptop

only my 3.5mm earbuds are plugged in. not anything else

i do not use an external amplifier.

 

browj2 wrote on 12/21/2019, 1:21 PM

@Jasper1

Hi,

Go into MEP Program Settings (Y), Playback, and change the Output device to your 3.5 output.

John CB

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB, 12TB, 14TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

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Jasper1 wrote on 12/21/2019, 1:43 PM

I see only 1 output. when i click above in the driver and choose directsound i see 2 but they are both not working

CubeAce wrote on 12/21/2019, 2:07 PM

@Jasper1

Hi Jasper.

What operating system are you on?

Try right clicking on the volume control on you task bar and select Open sound settings and see what is selected from there.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

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Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

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Jasper1 wrote on 12/21/2019, 2:10 PM

Thanks. I needed to open volume mixer and it was muted there.