Audio out of sync with video after burning to DVD

Davey7549 wrote on 12/16/2010, 4:36 PM

I am currently using Magix Edit Pro 17 Plus version.

 

As mentioned before by others, within the forum, the final burn produces a DVD with audio out of sync with the video. The out of sync gets worse as the video progresses. I have ensured the video and audio are in sync within the time line before burning.

Here is what I have tried to correct this problem:

 

1) Exported in many different formats except AVI since the file size is prohibitive.

2) Recalculated the mpeg frame tables before burning.

3) Tried time shifting the audio segments.

4) Exported the audio only as a WAV file creating one large WAV file and then deleted the audio already used in time line. After deletion of audio I added the WAV file back into the time line. This provided a perfect sync during edit mode but still out of sync when burned.

 

Observation.........

I personally thought the last try would be successful since it took all the audio and placed it into one large contiguous file. However the video portion is still a collection of converted VOB files. I made sure the frame rate tables were recreated just before burning.

Here is what I noticed: When I clicked on the burn button the first thing the program did was recreate the frame tables. I believe one for each one of the VOB video segments and then proceeded to mix down for burning. Is this causing the time shift in audio? Not sure.

 

Were I am now is removing all audio from time line, including the WAV file, and just exporting the video alone as an Mpg4 file. After creation I should have one contiguous video file for use. Then I am planning on taking the Mpg4 and marrying it with the WAV which is also one contiguous file. After I will make sure it appears in sync within the editor then I will attempt another burn.

 

Years ago I had this same problem with Pinnacle Studio 9 and 10 but it got resolved though updates from Pinnacle. Studio's work-around was to combine the video clips (VOB's) in this case and then burn the time line. Studio had the abilty to combine clips within the editor. I just hope Magix recognizes this problem and is working on a solution. Perhaps there is already a work around and I have not figured it out yet.

 

If anyone else has had success correcting this problem please let me know since I am quite frustrated with Magix at the moment. There is much I really like about the Magix software but if it cannot produce an in-sync DVD then I cannot use it.

 

Thanks Dave

Comments

Davey7549 wrote on 12/17/2010, 12:48 AM

Securityman

 

If that is the case then Magix is doing their product a disservice by not working with their customers and solving the issues. Doing so leaves black marks which tends to loose customers and potential customers.

I will know tomorrow if my attempt to combine all the VOB files into one large Mpg4 and then using a complete WAV proves successful. If not then I am at a loss. Or should I say Many Many Many hours lost or days lost attempting to get a successfully completed DVD. I even purchased a support voucher and called yesterday only to leave my name and number for call back since no one was available.

We will see if they call back today since they did not yesterday.

I really like their product so I hope this gets resolved............

 

Thanks Dave

Davey7549 wrote on 12/17/2010, 3:30 PM

Well I tried creating an Mpg4 file of the full video containing all the VOB's and then using the one large contiguous WAV file I previously created. The result was the same. The movie is OK reviewing within the editor but progressivly goes out of sync during the burning of a DVD.

 

Not Good!!

I have no other direction to go in.

 

Tech Support still has not called me back even after I purchased a support voucher. I will call again as soon as I finish this update.

 

Dave

Davey7549 wrote on 12/18/2010, 3:46 PM

Another failed attempt! I read in another thread that increasing the frame rate too 30 fps corrects the problem. Well I did so in the project settings and redid the frame tables. There is not a way that I could change the encoder to 30 fps before burn so I had to leave it encode.

Well the final produced DVD is still out of sync.  Sigh.........

 

Anyone know where I can get a copy of MEP 16 plus which everyone says works?

 

Magix support will not even call me back after I paid for support.........

 

Dave

Davey7549 wrote on 12/19/2010, 11:03 AM

This last effort is the end of my attempts to get Magix edit pro 17 plus to work as it should.

Several individuals stated that if you increase the export rate, using Mpeg format, from 29.75 too 30.00 FPS the audio is in sync. Well the audio is in sync but the video is interlaced badly.

I made three different attempts using these settings all of which produced good audio sync but horrible video, they are listed below:

 

1) Movie setting 29.75 FPS Export Mpeg 30.00 FPS Interlaced Bottom up

2) Movie setting 30.00 FPS Export Mpeg 30.00 FPS Interlaced Bottom up

3) Movie setting 30.00 FPS Export Mpeg 30.00 FPS Progressive

 

Good luck too anyone trying to work around this one. If you find an answer please post it for trial.

 

I hope Magix call's Monday (which I paid for) so I can get confirmation of problem, estimate of fix date, and hopefully access to MEP 16 plus that is said to burn DVD's OK. Then maybe I can finish my overdue projects.

 

Dave
 

Davey7549 wrote on 12/20/2010, 3:22 PM

Update:

 

Today Magix Tech Support contacted me and acknowledged there is a problem with US NTSC audio out of sync after burn or export. Bob (From Magix) did say that the Magix staff is working on a patch to correct this problem. They are having a hard time duplicating it so I agreed to send them a sample VOB which should give them the meat they need for the meal.

I am using Video captured by a Sony Camcorder DCR-DVD108 which uses mini DVD disc's as storage media. The camcorder produces VOB files upon finalization of DVD.

 

It may help the Magix Staff if anyone having this problem would identify the source camcorder and media type imported too MEP 17.

 

Note: This problem appears to be uncommon and only affecting some users mainly in the USA NTSC.

MEP 17 is a spectacular tool for video work and I hope to be able to use it fully in the near future.

 

Thanks Dave

Davey7549 wrote on 12/24/2010, 7:59 PM

With Magix's assistance by giving me access to MEP 16 Plus I am now able to finish my video projects!

Thank you, thank you, thank you!

I tested the project by burning a previously out of sync (after burn) time line and all is well!

Now I will have to wait for them to patch MEP 17 plus so I can use all of it's features!

 

Thanks Magix for you patience and help!

Great tech support when they respond. If there is a problem (which there is even if it is uncommon) the worst thing you can do is play Ostrich and bury your heads in the sand.

We will work with you to provide assistance and data when possible.

 

Dave

LifeSCORE wrote on 1/24/2011, 9:22 AM

Same exact problems and there doesn't seem to be a good solution offered.  I have 16 as well but it won't open the project sound files, even when I point right to them.  Anyone know how to ope the 17 project in 16 with sound?
 

Securityman

 

If that is the case then Magix is doing their product a disservice by not working with their customers and solving the issues. Doing so leaves black marks which tends to loose customers and potential customers.

I will know tomorrow if my attempt to combine all the VOB files into one large Mpg4 and then using a complete WAV proves successful. If not then I am at a loss. Or should I say Many Many Many hours lost or days lost attempting to get a successfully completed DVD. I even purchased a support voucher and called yesterday only to leave my name and number for call back since no one was available.

We will see if they call back today since they did not yesterday.

I really like their product so I hope this gets resolved............

 

Thanks Dave

33rdr wrote on 2/5/2011, 3:26 PM

I ended up doing the same thing; downloading 16 just to burn a production we spent 12 hours building in 17.  However, there is a new build for 17 you can dowload - version 10.0.9.4.  Fixed my sync problem.