I have several ACL versions, the latest is ACL 2013, all commercially stamped discs. If I buy the backup disc for the current Sound Forge Audio Cleaning lab is it a commercially stamped disc or a cheap burned disc which I could easily do on my computer? I want to know before I order the backup disc.
What, practically, is the difference between a disc you create yourself and one which is what you term "stamped"? All recent Magix programs are downloadable and it is the purchaser's responsibility to ensure the installer file(s) are safely stored, either somewhere on the user's computer, or by burning the installer to CD/DVD, or both.
The difference is "permanence". A burned disc is holes burned in a dye layer; both time and sometimes bacteria, can affect this layer to make a "burned disc" unreadable. A stamped disc is made on a machine which stamps little pits in the disc and has a more permanent silvered layer applied. And, as Magix wants $14.95 for a backup disc which I could burn myself for 15 cents, I want to know what I would be getting. I would pay the $14.95 for a commercially made disc BUT NOT for a burned on disc I can do myself easily. The difference is long life. My previous purchases from Magix have been with commercially made discs.
The possibility to download the original file is always available in your account, so no need for a backup disk.
The next problem is that there is almost always a patch - no back up disk is available for that. Then there will be an upgrade, making the first one obsolete, meaning the back up disk becomes obsolete. I have a drawer with many obsolete programs; I don't want any more if the program files can be saved or, in the case of Magix, always available in my account.
You should direct your question to Magix, not the forum as I doubt that any users here would be able to answer your question.
John CB: I realize all of that; but, with my slow ISP I prefer backup discs to re-downloading the files (and Magix knows this as they offer the backup disc. There is NO place on the Magix website to ask a simple yes/no question without buying a service support tag (this is not a good thing); which is why I addressed the forum. And, if I really wanted I could create a new .exe (on a burned disc) ans slipstream any patches in. It's not hard to do.
Mostly it is all a matter of personal preferences. But, you are right, lesson learned. No more questions to the forum seeking help.
...But, you are right, lesson learned. No more questions to the forum seeking help.
I never said that or even inferred it.
Your question was rather obscure as most users probably don't ask for a backup disk and wouldn't know the difference between a commercially stamped disc or a cheap burned disc. You have to judge whether or not the user community would know or whether it's best to ask Magix directly. For other subjects, those of us who have the program may be able to help, or at least take a look.
As for pre-purchase support, you should be able to raise a pre-purchase request on the Magix site, contact the sales team, without having to pay anything. Please let us know how you make out in case someone else wants to know in the future.
I checked with our sales/logistics people, and can confirm that you'd be getting a professionally pressed CD. The back-up discs would be shipping from our main warehouse and sales office in Germany now, even if you're e.g. in the US. It would be exactly the same kind of disc you'd receive with a boxes/physical copy of the same product, except for the fact that it wouldn't include a serial number as part of the disc, since that would have already been provided to you via e-mail when purchasing a download version.
I hope this answers your question to your satisfaction.
Thank you ralftaro: I too got that info shortly before your post. I am glad that Magix continues to offer permanent type back-up discs which I prefer. I just got a copy of a very old version of DCart32, a program aimed specifically at 78 rpm records which I am currently working with from time to time.. I am going to try it out before I consider the newer Sound Forge Audio Cleaning Lab.