Pee an earler post regarding the very same problem, this one for version 13, I've seen no answers. Has anyone received one? It took 5 separate attempts in the first place to successfully register the software. Once registration was finally verified the "save to CD setting did not work. When saving to hard drive WIN 10 the music waves beautifully appeared. Once I played back the recording it was filled with robotic beeps. I yearn to record my albums and would appreciate any help.