Can not install initial version

RichD wrote on 8/30/2020, 7:45 AM

Initial install keeps failing with a message ... An error occurred during the transfer which caused the installation to stop. This is can most likely be fixed by restarting the transfer of the installation application.

I have tried this several times to no avail. Windows 10, all updates installed. All drivers updated to latest version. I have verified latest instance of .net framework and C++ libraries. I have rebooted my cable modem and have no other network issues with other devices. I am connected to the lower MHZ cable model SID since my USB network card only supports that lover network. From what I read, this is allowed as long as you are not running both simultaneously. I can not see this effecting my issue, but it was worth noting. As an fyi, I have Magix installed on another computer with no issue. I am attempting to install on another computer that is not on the same network.

Comments

CubeAce wrote on 8/30/2020, 7:54 AM

@RichD

Hi.

Have you tried disabling any antivirus and windows defender? There is a notice that some files have recently been blocked by such programs when the antivirus programs were last updated giving false positives. Magix has been in touch with The relevant software companies but it will take time for them to patch.

Ray.

 

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