I recently purchased the latest version of Magix Music Maker, and I can't activate it. Every time I launch the program, I get this error Host requires authentication https://api.magix-iap.com/codo/rest/v1/article_activation/.
I tried to uninstall and reinstall the software, but still, nothing seemed to be working.
I'm using Windows 10 Pro
Please help!
@Lyuben-Kiryakov Maybe the license servers were offline. Does it work now?
@Lyuben-Kiryakov Maybe the license servers were offline. Does it work now?
Nope. When I click on enter license number, nothing happens...
@Lyuben-Kiryakov Can you try the following: go into the program settings and click on the button to clean up the store (found on the right). This will delete the cache. This helps sometimes if Music Maker doesn't respond correctly.
@Lyuben-Kiryakov Can you try the following: go into the program settings and click on the button to clean up the store (found on the right). This will delete the cache. This helps sometimes if Music Maker doesn't respond correctly.
Still doesn't work... I sent an email to the support two days ago, no reply...
@Lyuben-Kiryakov Support doesn't work on Saturday and Sunday. Maybe they will answer Monday or Tuesday. Did you get a ticket number? This shows you that your e-mail arrived and that they can send an answer to your e-mail address.
In the meantime you can try and disable the firewall or Windows Defender and try again. Maybe it helps if you use a VPN?
@Lyuben-Kiryakov Support doesn't work on Saturday and Sunday. Maybe they will answer Monday or Tuesday. Did you get a ticket number? This shows you that your e-mail arrived and that they can send an answer to your e-mail address.
In the meantime you can try and disable the firewall or Windows Defender and try again. Maybe it helps if you use a VPN?
Everything was working before purchasing the update. I tried literally everything. Firewall, reinstalled the software, reinstalled even the Windows, and nothing... Yes, I have a ticked. Will see what the gonna reply. Thanks anyway, bruv. Appreciate your time
@Lyuben-Kiryakov Support doesn't work on Saturday and Sunday. Maybe they will answer Monday or Tuesday. Did you get a ticket number? This shows you that your e-mail arrived and that they can send an answer to your e-mail address.
In the meantime you can try and disable the firewall or Windows Defender and try again. Maybe it helps if you use a VPN?
Everything was working before purchasing the update. I tried literally everything. Firewall, reinstalled the software, reinstalled even the Windows, and nothing... Yes, I have a ticked. Will see what the gonna reply. Thanks anyway, bruv. Appreciate your time
Did you get an answer to that problem? struggling with the same error for a few days now.
@4rt3m1s I responded to your question here: https://www.magix.info/us/forum/error-when-using-mm-after-pc-reset--1355381/