Can't Find Serial number

Laszlo-Farkas wrote on 11/13/2022, 1:20 AM



I have been experiencing difficulties with the software so I have reinstalled it due to Error code:59. I have managed to restart the programme however, it is stating that I have to input a serial number ("located inside the packaging or on the back of the CD/DVD sleeve"). I unfortunately don't have the packaging anymore and can't seem to find it anywhere on the back.

Could anyone help me regarding this issue please? I have attached an image below.

Many Thanks




johnebaker wrote on 11/13/2022, 2:12 AM



Check in your account at, login in using the Account login icon top right of the home page using the emil address and password you used to register the software - under My Products you should see your registred software with serial number and a download link.


John EB
Forum Moderator

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