Cancelation of service

Gavyn-Chace wrote on 11/27/2020, 10:56 AM

Does anyone else find it somewhat "odd" that I have to mail a written letter or email a support affiliate, essentially "Jumping through hoops", in order to cancel my subscription, as opposed to there just being an option within the menu layout for cancelation of services. Seems like an easy way to hassle people into accidentally paying for another month because they didn't get a response in time to assist them in canceling. Something about having to reach out to someone in order to cancel as opposed to having those capacities available on the customer end seems rather profit oriented. I've messaged the provided support affiliate email with a request to terminate my subscription, hopefully they reply within a timely manner and all goes well. Will keep you all posted so as to have a clear and public narrative to represent the customer support request initiative of this company.

Thank you for your time and consideration reading this, wish you all luck with your endeavors and happy late Thanksgiving.

Comments

CubeAce wrote on 11/27/2020, 11:59 AM

@Gavyn-Chace

Hi Gavyn.

You may have posted to the wrong website as none of the products on this site have subscription options that have to be cancelled by the user.

Ray.

 

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