Cant find "my products" on homepage

Ronald-Scharffenorth wrote on 1/20/2021, 10:31 AM

Hi there... looking for some help please. Awhile back I purchased Movie Edit Pro 2020 edition and downloaded it. My hard drive crashed and I had to have it replaced.... lost my program. I have logged in and cant find the "my products" tab on the homepage to get the activation code. I also cant find the activation code in my email inbox. How can I get to redownload this software? Honestly I don't think I registered it when I first downloaded it...was too excited to get going. HELP !!!!!

Comments

CubeAce wrote on 1/20/2021, 11:59 AM

@Ronald-Scharffenorth

Hi Ronald and welcome to the user to user forums.

Do you mean logging in here? If so it's the wrong site.

You need to be on this site.

You will notice a logging in icon at the top right of the home page.

Ray.

 

 

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emmrecs wrote on 1/20/2021, 1:27 PM

@Ronald-Scharffenorth

You could also try this page.

But if you didn't register the product it is quite possible that your account was never properly created. In which case, the download link and activation key may well not exist in your account.

On the question of searching your email Inbox, depending on which email client you use, a search on "Magix" should show all the emails you have received with "Magix" anywhere in the subject line or message.

HTH

Jeff
Forum Moderator

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