Comments

johnebaker wrote on 7/23/2012, 3:55 PM

Hi

I suspect that the album was created sometime ago - is this so?

Try creating a new album and upload some pictures to it and test it from the website page - if this works then you need to drop the album that is not displaying,  after recovering all the images etc if you do not have them on your computer, and then recreate it.

John

Last changed by johnebaker on 7/23/2012, 3:55 PM, changed a total of 1 times.

Lateral thinking can get things done!

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Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

craighowieson wrote on 8/1/2012, 2:50 PM

john,

Thanks for your response. Yes you are correct, the album was created about 1 year ago. I have tried your suggestion with no luck. The option in the media manager for both the new and old album to change to HMTL 2.0 does not appear. I have followed the instructions on the website and also tried creating from new, no joy. 

 

Any ideas what else I might try ? Web site not looking great with this missing.

 

Thanks in advance

 

Craig 

johnebaker wrote on 8/6/2012, 1:37 PM

Hi Craig

I normally do not use Media manager - however I had a play with it and all the HTML etc is created on and by the site - not on your computer.  Therefore there is no option to choose the HTML version. 

The site should be creating HTML 2, so any new album you create is therefore compliant, that is why I suggested you recreate the album.

Have you tried viewing the your album in different web browsers eg IE, Firefox, Chrome?  I suspect that for some reason you may have a Java problem.

Cheers

John

Last changed by johnebaker on 8/6/2012, 1:37 PM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.