Comments

johnebaker wrote on 8/16/2021, 2:15 PM

@neil-r

Hi

Try logging in to your account at magix.com, using the email address and password used to register MEP 2016.

Under My products you should see you registered software with installer download, link, serial number and under Show more details, your registered installation(s) - deactivate the computer registration and then try registering it again in the program, do also check that your Antivirus/Firewall is not blocking the program from the Internet.

If you get any error messages please post a screen shot of them.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.