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PATIENT-X wrote on 10/9/2022, 12:20 PM

@Philip-Wyble

Hello, welcome

In the terms and conditions of said cancellation, it depends when a user cancels as this can crossover to the following month, hence and additional charge.

You can contact infoservice@magix.net to explain your situation.

Please bear in mind this is a user to user forum.

There may be a slight delay in response as Magixinfo website is undergoing some structural changes this week, if you receive an automatic response with a ticket number, please use same in all correspondence to them.

Restructuring work program as follows:

Start: Monday, 10 October.2022 at 8.00am (CEST)
End (planned): Thursday, 13 October 2022 at 3.00pm (CEST)

Stephen

Forum Moderator

Last changed by PATIENT-X on 10/9/2022, 12:27 PM, changed a total of 3 times.

Friedrich Nietzsche: "Without music, life would be a mistake."

Pc1: Currently building my new computer based on RTX40 series and Intel i9 13th gen. Just waiting on new main board components.

Pc2: Zoostorm Crystal Intel i5 10400f 2.9ghz, 16gb ram, Rtx2060 super Gpu, 1tb SSD,

Monitors: MSI Optix MPG321QRF-QD 32 Inch, 4k Quantum Dot, WQHD, 175Hz, IPS, 1ms, RGB, G-SYNC Compatible.

BenQ EL2870U 28 Inch UHD 4K Gaming Monitor - 1ms, HDR, Eye-Care,. LED, Free-Sync, B.I. Plus Sensor

Laptop: Acer Nitro 5 AN517-54 79d2 Gaming Laptop - 17.3in QHD 165Hz, GeForce RTX 3060, Intel Core i7 11800H. Corsair Vengeance 16gb ram DDR4 3200. 1st M.2 Acer NVMe 512gb SSD. 2nd M.2 Samsung 980 PRO 500GB NVMe SSD. 3rd Samsung 870 EVO 500GB SSD drive.

Music hardware: AKAI MPK mini mk2, Yamaha PSRE373 keyboard, Hercules Impulse 300 & Hercules Jogvision DJ controllers.

PreSonus 68c Audio Interface, Audio Technica ATH-M50x headphones.

AKG K550 mk2 reference headphones.

Instruments: Vintage Maidstone Violin 3/4.

Lark Trumpet 4015, both instruments restored by me.

MCSE, MCSA, MCSA:MESSAGING, MCE, MCP, CCNA, A+, N+ Year 2005 ID#3485188

Inner Peace - meditation etheral music.

https://www.magix.info/us/media/inner-peace--1291891/

 

 

 

 

SP. wrote on 10/10/2022, 4:31 AM

@Philip-Wyble Yes, it could be that you canceled too late. I think you need to cancel at least 14 days before the end of your monthly subscription. If less than 14 days were left, the cancelation takes place one month later. Please check the terms of service for details.