Code sent to wrong email

Que_Lee wrote on 6/9/2020, 1:48 PM

When I was redeeming my code for purchase the email that was on-file for magix was wrong. I corrected the email address but when I went to re redeem the code it said it has already been redeemed. I just need the redeeming email resent to the correct email address. Does anyone have a number I can call. I tried filling out a support email but keeps asking me to buy a support code. I would but the link to buy the support code doesn't work either. I'm lost.

Comments

emmrecs wrote on 6/10/2020, 4:31 AM

@Que_Lee

Welcome to the Magix forums.

The only suggestion I can make is to use this page to contact Magix Customer Service and explain the full details of your problem to them.

HTH

Jeff
Forum Moderator

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