computer crashed. I have an order number but no email download link

Ken-Bell wrote on 12/27/2023, 12:59 PM

order No Removed by Moderator

need download link activation email again due to computer crash

Email address removed by Moderator


SP. wrote on 12/27/2023, 2:10 PM

@Ken-Bell Download all registered products via your customer account at or via the link

Ken-Bell wrote on 12/27/2023, 2:24 PM

the product is not registered, I never used it thats why i need the email with download link for the product purchased based on my order number

emmrecs wrote on 12/27/2023, 2:58 PM


These are public user to user forums, not a contact for any Magix support staff so confidential personal data like order number and email address should never be posted here. Hence I have edited your post.
To resolve your problem you need to send full details of your purchase to

Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Ken-Bell wrote on 12/27/2023, 3:18 PM

thank you Sir