I am confused regarding my subscription!
I renewed my subscription of £29.99 in February 2020 as I have done for the past few years.
Unfortunately there was some mix up and my PayPal account was debited twice, apparently under different contract numbers.
You refunded one payment!
On the 3rd March 2020 I sent you an email which stated that: "I didn't realise that I could use it on 3 devices so I now wish to use it on my wife's PC and on my laptop. Could you please let me know how I install the system on additional devices."
You did not reply to this query however, on the 6th and the 10th of March I received the attached emails and on the 17th March the one currently below.
Do I have a valid subscription and, if so, could you please confirm this and send me the details I requested on the 3rd March relating to how to install Power Suite on our other two devices?