I have serious problem with the software. it hangs, crash and i end up losing my projects every time. besides, the program fails to create backup files even after updating the setting for automatic saving of work. the midi only records when it wants. most of the time you try recording but it fails to record which really waste a lot of my time. just feel like this upgrade is the worst daw ever. 2017premium was just working fine but 2020premium which i acquired recently make me sick working with. feels like i should get a refund. i need help/fixes to these issues

i am having problem using music maker 2020premium in window 10; core i5 8gb ram 64bit