I tried sending inquiry re purchasing product through Magix contact site and was required to log in, which I did only for the circle to keep revolving. Tried again from different browse and same thing. If Magix are reading this , here is the message I was trying to send:
"I was interested in upgrading from Designer Pro v11 to new v14 version following your email of Aug 24. I put it into the shopping cart but could not find any moneyback guarantee in the offer so I just downloaded the trial, but on trying to open it was informed that it had already expired. Wow that was quick!
If I purchase this new version, do you have any kind of money back guarantee, say within the first week or two of using it, as if not I would rather not take the chance, as right now it kind of looks like there is nothing useful new in v14 and you don't want people to find that out before they buy.
I had previously upgraded 3 times in the past but that was after trying it out and even then there was some kind of moneyback guarantee if not satisfied."
I have a feeling that with that kind of service I have already answered my question!