customer support

Richard-Bruder wrote on 11/4/2020, 12:09 PM

looked high and low. can't find anywhere to leave a question, all I get are topics of possible problems, any each time "sign in" I must been asked more than a dozen times. I f they do have any support why are they hidding it

Comments

rraud wrote on 11/4/2020, 12:39 PM

What exactly is the problem @Richard-Bruder ? If it is an activation/serial number issue, the Magix customer service sales team handles those type of inquiries. If it is a technical issue, your fellow SF users can often help here.

Magix's web UI for getting personal on-line support is confusing. I have a 14+ step instructional 'cheat-sheet' to get a Magix tech support ticket if no one on the forum can help.