Deleted Instruments

Alex-Nuila wrote on 6/20/2020, 4:22 PM

I updated my Music Maker and when I went in to work on my beats, it said the 4 instruments I have in this software, I no longer owned. I checked my emails and I still have the emails showing I bought each thing that now I have to re-buy to use it again. The Instruments I had but now it claims I don't was...

Bass Machine

Drum Kit

Acoustic Guitar

Electric Piano

I hope this gets fixed or I can get the 4 free instrument selectors back to reclaim the instruments or something.

Comments

SP. wrote on 6/20/2020, 5:18 PM

Did you buy the instruments in the Music Maker in-app store? You need to login with your user account to use them again.

Alex-Nuila wrote on 6/20/2020, 7:53 PM

I did buy the instruments in the music maker, I have not logged out of my user account and I checked it and I was still logged in yet my instruments still aren't letting me use them

johnebaker wrote on 6/21/2020, 3:32 AM

@Alex-Nuila

Hi

Log out of you user account and then log back in again this should make the Instruments available.

If you updated to Music Maker 2020 then you need to download and install all the extras for the version you purchased, and do the same for the 4 instruments.

HTH

John EB

Last changed by johnebaker on 6/21/2020, 3:34 AM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2020, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

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Alex-Nuila wrote on 6/22/2020, 1:21 PM

Thanks John