Disk replacement

Edgar-Braun wrote on 5/24/2020, 9:33 AM

After a PC crash I wanted to reinstall Movie Edit Pro Premium US) from the backup disk, which was still in its original shipping jacket. Unfortunately the disk was damaged, mostly during shipping..

My data are:

To Whom It may Concern,

After a unfortunate crash, I wanted to reinstall Magix Movie Edit Pro Premium from my backup disk

I have kept the disk in the original mailer, but when I tried to install the program I found out that it was damaged, possibly during shipment.

Is there a way to get an replacement?

My order number is Removed by Moderator

It was ordered on 2/16/2018

Serial# Removed by Moderator

With best regards,

Edgar Braun

Comments

johnebaker wrote on 5/24/2020, 9:54 AM

@Edgar-Braun

Hi and welcome to the forum.

Please never post serial numbers, order numbers or other confidential information in the forum - this is a public forum and you risk having your product hijacked.

This is also a user to user forum - not Magix Support or Sales

To contact sales through here.

John EB
Forum Moderator