Without knowing the version number of the program it is difficult to advise, however it is most likely that the version you have is too old and is not compatible with Windows 10 - you may need to update to a Windows 10 compatible version.
Hello thank you for ur response. So i figure that it was too old for win 10. so i down loaded the mp3 deluxe 19 ver 19.01.48 yesterday . it will works for a awhile, 10 min or so then it will stop and say the not working any more. and the a second box will appear with