Comments

emmrecs wrote on 3/9/2021, 6:03 AM

@LuisAlberto-Flores

Welcome to the Magix user to user forums.

MEP 2013 is now a rather old product and so may be too old to allow activation/deactivation and registration via your on-line Magix account. It may also not function fully under any recent version of Windows 10.

If you cannot register and activate it via your account, you need to email infoservice@magix.net giving full details of the problem (along with your email address used to originally register the product, your original order number and serial key, your current email address if it is different to the one you originally registered with, etc., etc.) and ask that they reset your registration details and activation record.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam