Email accounts don't match

gail-caslavka wrote on 4/15/2020, 2:34 PM

My registration with you is removed by Moderator, but the registration package when I open the program shows removed by Moderator which is another of my emails. It is error -24. Then I am supposed to contact you to resolve the problem. Please advise..

Comments

emmrecs wrote on 4/16/2020, 4:29 AM

@gail-caslavka

Welcome to the Magix forums.

These are user to user forums, not a contact for Magix Support. You should NEVER post confidential personal information, like your email addresses, to a public forum, unless you are happy for a Spambot to harvest them! Hence, I have removed the two addresses from your post.

You will need to use the Support link in the header of any forum page to contact Magix Customer Service to explain the problem and ask that they assist you in resolving this problem. You could also use this web page.

HTH

Jeff
Forum Moderator

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