After entering the serial # , then the email address it says the product is registered to a different address (which I don't remember)...How can I register new email address?
If you cannot remember the previous email address and password to log into your Magix Account, which is the place where changes of details can be made, you will need to email infoservice@magix.net and explain the situation, with as many details of your account and previous purchases as you can give, and ask for their assistance in resetting your account details.
HTH
Jeff
Forum Moderator
Consider creating a database either in writing or via a program like Excel if you have that or the like listing all your accounts including email addresses (because they may change) and passwords as well as 'hints' (e.g. 'your first car') if included. Also, its a good idea to keep a comprehensive list of your serial numbers as well.
Hi
. . . . Consider creating a database either in writing or via a program like Excel if you have that or the like listing all your accounts including email addresses (because they may change) and passwords as well as 'hints' (e.g. 'your first car') . . . .
That is a very bad idea - one bit of malware, virus, or a scammer asking for access to your PC and that's it, a document with email address with passwords is a hackers dream.
If you are going to keep lists ensure they are stored in an 'encypted' form, password protection alone and simple disc encryption are not good enough - they are easily hackable.
I use Cryptainer, there are many other similar 'encrypted safe' programs available, and keep multiple copies of the 'safe' on different devices in case of loss.
John EB
Forum Moderator
@johnebaker ...
. . . . Consider creating a database either in writing or via a program like Excel if you have that or the like listing all your accounts including email addresses (because they may change) and passwords as well as 'hints' (e.g. 'your first car') . . . .
That is a very bad idea
Wouldn't it have been better to have phrased your comment as creating a database as being a good idea, but using another storage method via encryption as being a stronger security safe way of doing so? And I am not so sure that creating a database in writing is ever going to be 'hacked'.
Hi
You are correct - I should have clarified that better 👍.
. . . . And I am not so sure that creating a database in writing is ever going to be 'hacked'. . . . .
The level of security depends on the 'work' environment and how and where it is stored - the number of times I have been into offices and seen passwords on Post-its stuck to a monitors and in server rooms is astonishing.
If this is a home environment then as you say paper is less likely to be hacked.
John EB
Off topic but, for serial numbers, passwords and such. I have been using the free Password Safe for many moons. Each entry has a 'notes' box for other info, aside for the usual username and password fields.
It is as secure as your master alphanumeric safe combination. Otherwise cracking the encryption code is next to impossible.