Comments

SP. wrote on 5/31/2021, 2:43 AM

@Liv2025 Can you make a screenshot of the error message?

emmrecs wrote on 5/31/2021, 4:04 AM

@Liv2025

Welcome to the Magix user to user forums.

In addition to what @SP. has written, can you also tell us exactly which version of MM you are attempting to install?  MM 2021 is 64 bit only; is your computer running a 64 bit version of Windows? It is also possible that the fact you are still running the now unsupported Win 7 is a factor in this situation.

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Liv2025 wrote on 5/31/2021, 6:10 AM

[[MENTION: 375112]] Можете сделать скриншот сообщение об ошибке?

Unfortunately, the screenshot on the site does not load. I have a free version of MM 2021, I have a 64-bit version, Windows 7 Professional

johnebaker wrote on 5/31/2021, 8:34 AM

@Liv2025

Hi

Are you using Kaspersky as your antivirus?

John EB
Forum Moderator

Last changed by johnebaker on 5/31/2021, 8:35 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

emmrecs wrote on 5/31/2021, 8:42 AM

@Liv2025

The minimum specifications for running Music Maker 2021 are listed on this page. You will see that Windows 8 is the "oldest" operating system for which the software is designed. I suspect the fact you are still running Windows 7 may be a contributory factor to the problem you are seeing.

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

Liv2025 wrote on 5/31/2021, 12:29 PM

@emmrecs, Got it. On one site I read that it works correctly with windows 7, but it turns out that at least the 8th version is needed. Thank you!