Error code -1

Nika_Miko wrote on 2/27/2021, 10:49 AM

Hi.
I got a -1 error. I did everything as recommended by the technical support, but in the last point there is the mentioned Interner Explorer, and on Windows 10, Microsoft Edge is the main browser, so I don't know how I can complete this step.
Unfortunately, changing the "background intelligent transfer service" to automatic did not help, it was just a check if IE works offline. However, I can't get to that.

Anyone can help?

Greetings.

Comments

CubeAce wrote on 2/27/2021, 6:11 PM

@Nika_Miko

Hi Nika and welcome to the user to user forums.

I don't know what your error is from your description or what instructions you got from tech support but Internet Explorer 11 should be a part of the Windows 10 instillation and can be opened from the task bar in the list of apps under Windows Accessories.

Ray.

 

Windows 10 Enterprise. Version 20H2 OS build 19042.870. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 27.20.100.9316, with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 460.89: 1280 CUDA cores Direct X 12. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 20.0.1.79. and VPX 17.0.3.68 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

johnebaker wrote on 2/28/2021, 3:29 AM

@Nika_Miko

Hi

I presume you are following this Support article.

These images below show how the Internet Explorer settings should be:

A quick way to get to this dialog is to press the Windows button then type Internet options and select it from the list.

HTH

John EB

 

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Nika_Miko wrote on 2/28/2021, 11:40 PM

@Nika_Miko

Hi Nika and welcome to the user to user forums.

I don't know what your error is from your description or what instructions you got from tech support but Internet Explorer 11 should be a part of the Windows 10 instillation and can be opened from the task bar in the list of apps under Windows Accessories.

Ray.

 

Thank you for your answer.
As you can see, I only have Microsoft Edge.

Nika_Miko wrote on 2/28/2021, 11:44 PM

@Nika_Miko

Hi

I presume you are following this Support article.

These images below show how the Internet Explorer settings should be:

A quick way to get to this dialog is to press the Windows button then type Internet options and select it from the list.

HTH

John EB

 

Thank you for your answer.

The only thing I don't have checked for SSL 3.0
Should I go on then? Is it not outdated?

greetings

CubeAce wrote on 3/1/2021, 3:52 AM

@Nika_Miko

Hi Nika.

You have gone to 'M' for Microsoft. Look at my image again. It is inside the Windows Accessories folder under 'W'.

What were your instructions from technical support?

Ray.

Windows 10 Enterprise. Version 20H2 OS build 19042.870. Direct X 12. Bios version 1401 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 27.20.100.9316, with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for current project. 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal backup and 1 for Library clips/sounds/music/stills. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia driver version 460.89: 1280 CUDA cores Direct X 12. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 20.0.1.79. and VPX 17.0.3.68 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

Nika_Miko wrote on 3/2/2021, 2:50 AM

@Nika_Miko

Hi Nika.

You have gone to 'M' for Microsoft. Look at my image again. It is inside the Windows Accessories folder under 'W'.

What were your instructions from technical support?

Ray.

I was really looking at the list. I don't have "IE" under "W".
I did not receive any other answers, from the technical side.

Nika

johnebaker wrote on 3/2/2021, 5:35 AM

@Nika_Miko

Hi

Check that Internet Explorer is installed on your computer by opening the Windows features options shown below

HTH

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Nika_Miko wrote on 3/3/2021, 1:21 AM

@Nika_Miko

Hi

Check that Internet Explorer is installed on your computer by opening the Windows features options shown below

HTH

John EB

Computer has IE but opening and using Microsoft Edge.

johnebaker wrote on 3/3/2021, 5:00 AM

@Nika_Miko

Hi

. . . . Computer has IE but opening and using Microsoft Edge. . . . .

The default browser does not matter so long as the settings previously given are set correctly.

To open Internet Explorer to check it is not offline, press the Windows key and the type Internet Explorer you should then get something like this

with Internet Explorer top of the list - open it and then check the settings mentioned in the support article for IE.

HTH

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021.

Running Windows 10 Professional 20H2 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 3 x 2Tb internal HDD + 60GB internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.