I just purchased MAGIX Movie Edit Pro Plus last week.
My old computer with Magix Movie Edit Pro Plus broke. I was unable to uninstall the program from the old computer before it finally died. However, I am trying to install Magix Movie Edit Pro Plus on my new computer and I am not allowed to a pop up screen says:
This serial number has already been registered to another email address. Please contact MAGIX support. Error code -24
I am not sure what other email address this error code is referring to. I tried to log into my account and had troubles doing that as well.
All I want to do is activate my product on my new computer.
I would greatly appreciate any help!