error saying my activation code is incorrect never switched it

jackrippa421 wrote on 4/8/2024, 12:13 PM

out of the blue I'm opening a file from OneDrive to acid n I'm getting booted out w message saying activation code entered incorrect. Contact support I haven't entered a code in years wth

Comments

SP. wrote on 4/8/2024, 12:44 PM

@jackrippa421 We need to know the exact error message. A screenshot would be helpful. You can upload images to this forum via the arrow icon above the response text box.

jackrippa421 wrote on 4/8/2024, 1:35 PM

i haven't entered a code to get wrong.

jackrippa421 wrote on 4/8/2024, 2:04 PM

@jackrippa421 We need to know the exact error message. A screenshot would be helpful. You can upload images to this forum via the arrow icon above the response text box.

johnebaker wrote on 4/9/2024, 3:37 AM

@jackrippa421

. . . . out of the blue I'm opening a file from OneDrive to acid . . . .

Do you get the same error message when opening the same file and other files from your local hard drive/SSD?

Personally I would not recommend working directly from 'Cloud' storage, stabilty and a smooth workflow is reliant on a stable and fast Internet connection.

John EB
Forum Moderator

Joshua-Malan wrote on 6/9/2025, 6:19 PM

@jackrippa421 We need to know the exact error message. A screenshot would be helpful. You can upload images to this forum via the arrow icon above the response text box.

getting that exact same error when trying to render an mp3

emmrecs wrote on 6/10/2025, 4:18 AM

@Joshua-Malan

Welcome to the Magix forums!

Please follow the advice in that message and contact Magix support! These are user to user forums and not any contact for Magix staff, sorry.

To do this please click on the Support header from any forum page and follow carefully through each succeeding page, always choosing the option to "Ask Support" or "Email Support" (or similar).

HTH

Jeff
Forum Moderator