error saying my activation code is incorrect never switched it

jackrippa421 wrote on 4/8/2024, 12:13 PM

out of the blue I'm opening a file from OneDrive to acid n I'm getting booted out w message saying activation code entered incorrect. Contact support I haven't entered a code in years wth

Comments

SP. wrote on 4/8/2024, 12:44 PM

@jackrippa421 We need to know the exact error message. A screenshot would be helpful. You can upload images to this forum via the arrow icon above the response text box.

jackrippa421 wrote on 4/8/2024, 1:35 PM

i haven't entered a code to get wrong.

jackrippa421 wrote on 4/8/2024, 2:04 PM

@jackrippa421 We need to know the exact error message. A screenshot would be helpful. You can upload images to this forum via the arrow icon above the response text box.

johnebaker wrote on 4/9/2024, 3:37 AM

@jackrippa421

. . . . out of the blue I'm opening a file from OneDrive to acid . . . .

Do you get the same error message when opening the same file and other files from your local hard drive/SSD?

Personally I would not recommend working directly from 'Cloud' storage, stabilty and a smooth workflow is reliant on a stable and fast Internet connection.

John EB
Forum Moderator