“Exit and Return To Document" Error

shi-yashen wrote on 6/23/2023, 10:40 PM

I use "Movie Studio 2023 Platinum" to edit the video, using the Create overlay graphics/animation function. It then opened Xara Photo & Graphics Designer (19.01.65946), however, when I finished the animate mask, selecting "Exit and Return To Document", it got an error message window, "There was an error saving: 'Three was a error part way through saving the file causing it to be incomplete' Your document has not been saved!" After press OK, "Failed to save OLE embedded object in OLE container" is displayed. Press "OK" to return to" Movie Studio 2023 Platinum "and the animation mask worked, but when I save the project and then exited and reopened the project, the original animation mask was gone. Double-click on Xara Photo & Graphics Designer and you'll see just a whiteboard. I tested it on Windows 7, Windows 10, and Windows 11, and they all had the same problem. What is the reason and how to solve it?

Comments

browj2 wrote on 6/24/2023, 8:15 AM

@shi-yashen

Hi,

Bugs! See this.

Please raise a ticket with Magix and you can give them a link to the video.

If they reply that this is a new bug or some other lame excuse, tell them that this has been raised with them before, more than once, and that they have done nothing to correct the bugs. Since this is the last version of Xara that we will see, they should at least correct these bugs so that we can use the program (Xara) with Movie Studio as intended and as per the documentation.

Good luck!

John CB

shi-yashen wrote on 6/28/2023, 11:15 PM

I have the same problem, hope magix solve it soon.

browj2 wrote on 6/29/2023, 10:31 AM

@shi-yashen

Hi,

Please raise a ticket with Magix, otherwise they will do nothing.

John CB