Acer Aspire 5 A515-45
Windows 10 and Windows 11
Magix Movie Editor Premium 2021
I have a problem using the plug-in "NewBlue CartoonR Plus" within Magix Movie Editor
Pro Premium 2021.
I am unable to EXPORT a project containing this plug-in . I have tried exporting
using different formats, quality, frame size etc. but always immediately get an
error message, as below:
--------------------------------
A serious program error occurred
Error in module "ManagerGL64.dll" (Load address Ox00007FF988EB0000) to address
Ox00007FF988ED1F3D (Exception Oxc0000005 "ACCESS_VIOLATION")
Movies Opened
D:\WORKSHOP\MovieEditPro\2021-11-23 MVD*
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(D:\WORKSHOP\MovieEditPro\ is a folder on my PC)
I AM able to use this plug-in within the application, that is I am able to move the
cursor on the Video Monitor to and fro and the project shows the effect as expected.
It is only when exporting that a problem arises.
However, I have just purchased Magix Photostory 2022 and find I am able to
use this same plug-in with no trouble at all, the project exports perfectly.
Obviously I don't know where the problem lies, in Magix or NewBlue, but the fact
that it works in Photostory but not in Movie Editor leads me to think it might be
within Movie Editor Pro.
This error also occurred in the past while using Magix Movie Editor Premium 2021 on
a previous PC (HP 255 G7).
Also, the error occurs both with the original CartoonR Plus download AND the update,
which I downloaded at the same time as I downloaded the plug-ins from NewBlue
included in my new Photostory package.
I have had no problems using any other NewBlue effects downloads.
Are you able to assist me with this problem?
Thank you