Export problems - dropped frames followed by black screen to end

Adrian-Manise wrote on 10/6/2021, 4:24 AM

Hi everyone, have recently accepted the invitation to upgrade from Edit Pro Premium 2021 to 2022 when informed there was an upgrade waiting for me. Now having random export failures which start with missing frames eventually turning into a complete black screen for the rest of the export. Sometimes it looks like its kicked off by particular clips - especially short ones with cross fades. If you remove those it can work - but is equally likely to fall over somewhere else either before or after the original failure point. It looked like simplifying what the PC was being asked to do by switching to exporting vanilla .avi files (! huge!) and not asking it to compress at the same time. Then compressing using Handbrake. Worked ok, but just when I was feeling pleased with myself started doing the same thing on .avi exports. Is anyone else out there having these kind of export problems - its not disc space as I have tons of that. I was wondering if there was a way of slowing down the export rate like you used to be able to do in the early days of CDROM burning. I have the time - I'm not being paid for any of this stuff.

Any advice from the more experienced would be gratefully received!

Thanks

Adrian

Comments

CubeAce wrote on 10/6/2021, 5:02 AM

@Adrian-Manise

Hi Adrian and welcome to the user to user forums.

Could you give us a screen capture of the Programs Settings / Device options page?

There could be a clue there as to why this is happening.

Ray.

johnebaker wrote on 10/6/2021, 5:09 AM

@Adrian-Manise

In addition to @CubeAce request, can you also include your computer specification - see this topic for details of what is required and please quote the processor and graphics card/chipset make/model in full, it would help if you put these details in your profile signature for future reference.

What is the source of the video clips, if they are all recorded using the same camera/device then a MediaInfo analysis of one of the video clips may help - see this tutorial for how to setup and analyse a video clip with MediaInfo.

John EB
Forum Moderator

Adrian-Manise wrote on 10/6/2021, 7:06 AM

Thankyou CubeAce and John EB

Here's the settings page;

.. and the PC configuration is W10 64Bit, i5-2400 @ 3.1GHz 8Gb RAM 300Gb free HD NVIDIA GeForce GTX 1050

Thanks very much for responding!

CubeAce wrote on 10/6/2021, 8:53 AM

Hi Adrian.

A coupe of things I notice.

Unless you are producing your own DVDs or using interlaced files you do not need to tick the Allow interlacing box. The same goes for the Allow stereo editing if you are not doing 3D videos. If you are using interlaced clips then you should have something selected in the Video mode box at the base.

In the main three boxes where the nvidia card shows you may have to change one or more to Microsoft WARP.

If the first changes don't do anything start by just changing the Export box to Microsoft WARP and if that doesn't work then add Microsoft WARP to the Import section.

It could be because you no longer have an effective Intel GPU that the export is struggling with the nvidia card depending on the codec being used for export.

It could also be the imported files at fault so if you could add the data from one of the possible problem files as John has suggested, that could be useful as well. If those files worked with MEP 2021 though I doubt it is the files.

One last question. Is it a project you were making in MEP 2021 that is causing problems?

Ray.

Adrian-Manise wrote on 10/6/2021, 9:07 AM

Thanks very much for that advice Ray - as you have no doubt guessed, I'm new to video processing. The projects I am working on are new to 2022 and were created in 2022. They are made up of 20s clips of infra red night footage taken by two trail cameras of British Hedgehogs at feeder stations. I stitch these together each week to compile the weeks activity. The clips are captured in MP4 and I've had no trouble importing any at all. They work fine in the timeline and if there is going to be a problem its likely that it will be with one which I have trimmed to under about 12 seconds and cross faded - although that's not always the case. I usually get problems at above 13 minutes of output - although before upgrading I tested the system by stitching together 4 x I hour HD documentary format films with no problems exporting and compressing simultaneously. Like I say - I have the time! I think your Microsoft Warp idea sounds on the money - if that doesn't work I'll try setting it to CPU. Surely you can't go wrong using the Intel core chipset?

CubeAce wrote on 10/6/2021, 9:20 AM

@Adrian-Manise

Hi Adrien

Either should work but Microsoft WARP should be faster. CPU is a fallback position if it doesn't.

Standard MP4 clips should not be much of a problem but post media info if the solutions don't work.

Ray.

johnebaker wrote on 10/6/2021, 10:48 AM

@CubeAce, @Adrian-Manise

. . . . Unless you are producing your own DVDs or using interlaced files you do not need to tick the Allow interlacing box. The same goes for the Allow stereo editing if you are not doing 3D videos. If you are using interlaced clips then you should have something selected in the Video mode box at the base. . . . .

These settings are for when the Video output activated option is set, as the option is not checked, and should not be*, the 2 settings are inactive.

* - This option is for displaying the preview monitor on an additional monitor/screen with no transport controls to play a preview in any mode in order to see how the final material looks.

. . . . if that doesn't work I'll try setting it to CPU. Surely you can't go wrong using the Intel core chipset? . . . .

It can, rendering for effects that are not accelerated on the GTX will resort to using the CPU, which can will be very slow. This is the case when you have an Intel processor that does not have a supported integrated GPU like the i5-2400 which has a HD2000 iGPU which does not support DirectX 11.1 - the absolute minimum is an HD4600 which can support DirectX 11.1 and 12 depending on the processor.

John EB