Features not downloading and some i dont see inside the DAW

Tenell-Smith wrote on 9/22/2022, 6:52 PM

Tenell-Smith wrote on 9/22/2022, 6:50 PM

hello im trying to download Creative suite and it tell me that the down load is in que but never downloaded? I can download everthing else but that. Also ware would it be located after the download? Another thing where can i locate

NEW! modernEQ

NEW! wizardFX Suite

i dont see them also and it came with the version i have


SP. wrote on 9/22/2022, 7:24 PM


Modern EQ and Wizard FX are VST plugins and need to be added via plus icon in the Audio FX rack or the object editor. Please check the PDF manual in the Help menu for details.

If you cannot download the Create Suite features it may be helpful to open the program settings and to click on the button to clean up the store. The should delete the cache of the store. Then try to redownload the suite.

Tenell-Smith wrote on 9/22/2022, 7:40 PM

yea tried what you said and it does not work cant downLOAD IT

Tenell-Smith wrote on 9/22/2022, 7:41 PM

IS THERE ANYway that it can be added to my accont on your side since i already have bought it

SP. wrote on 9/23/2022, 2:28 AM

@Tenell-Smith In this forum are only users like you active. You need to contact support at infoservice@magix.net if you have questions about your user account.

Usually you need to download Modern EQ and Wizard FX from the Music Maker in-app-store. But it's possible that your order included separate plugin installers. Please check the order confirmation e-mail for serial numbers and download links.