Feedback on VPX 13 (.2.155) / MS/MEP 2022 (2.138) / Photostory (2.120)

MAGIX_Redaktion wrote on 4/7/2022, 3:12 AM

Dear community,

We are happy to have released a new patch for Video Pro X13, Movie Studio / Movie Edit Pro 2022 and Photostory Deluxe 2022 today!

Feel free to give us any feedback on this in this post. We hope that the patches will make video editing easier for you and wish you continued fun! 😊

Best regards
MAGIX Team

Comments

JCI-21 wrote on 4/9/2022, 7:26 PM

Since the last update 21.0.2.138 every new project I'm working on crash today I was doing two videos for my youtube channel and both project crash, yeserday happened the same with other project I made for my other channel, I will uninstall the program and reinstall it with no update at all and see what happen, with every update a new issue but the last one is the worst, I always had crashes before but no in everyone of the videos like now.

Project one today.

Project two today.

Project three another chance before deleting the program this update has no hope.

If you can't fix it. don't break it

Last changed by JCI-21 on 4/9/2022, 11:31 PM, changed a total of 3 times.

Window 10 Pro 64 bit Desktop

Processor    AMD Ryzen 3 2200G with Radeon Vega Graphics, 3500 Mhz, 4 Core(s), 4 Logical Processor(s)

Installed Physical Memory (RAM)    32.0 GB

Graphic Card NVIDIA GeForce GTX 1650 4GB GDDR6

Onboard sound Realtek
 

JCI-21 wrote on 4/12/2022, 12:56 PM

Well, I reinstalled the first version of MEP 2022 and I already finished two project without getting a crash.

Although the program freeze for a couple seconds every other times and don't let me render video by hardware 'cos it says my graphics driver needs an update, but when I check the NVIDIA software says I have the latest installed, but the render by software does the job alright, even though I have this problems at least this is more bearable that the crashes in every single project.

Last changed by JCI-21 on 4/12/2022, 12:58 PM, changed a total of 1 times.

Window 10 Pro 64 bit Desktop

Processor    AMD Ryzen 3 2200G with Radeon Vega Graphics, 3500 Mhz, 4 Core(s), 4 Logical Processor(s)

Installed Physical Memory (RAM)    32.0 GB

Graphic Card NVIDIA GeForce GTX 1650 4GB GDDR6

Onboard sound Realtek
 

JCI-21 wrote on 4/17/2022, 8:44 PM

I just reinstalled windows 10 Pro in a formatted hard drive then installed MEP 2022 and I gave another try to the update 21.0.2.138 before the update everything was alright beside the freezing and occasional crash, first issue a png file is shows as black square in the program monitor but this issue goes away when I reduce or enlarge the program monitor.

Definitely there's something wrong with this update.

Window 10 Pro 64 bit Desktop

Processor    AMD Ryzen 3 2200G with Radeon Vega Graphics, 3500 Mhz, 4 Core(s), 4 Logical Processor(s)

Installed Physical Memory (RAM)    32.0 GB

Graphic Card NVIDIA GeForce GTX 1650 4GB GDDR6

Onboard sound Realtek
 

JCI-21 wrote on 4/25/2022, 10:39 AM

Another problem that returned is the disappearing of text object, also mask showing partially.

Greenscreen no showing,

After loading other project and returning to the one with this issues the final result should look like this.

Window 10 Pro 64 bit Desktop

Processor    AMD Ryzen 3 2200G with Radeon Vega Graphics, 3500 Mhz, 4 Core(s), 4 Logical Processor(s)

Installed Physical Memory (RAM)    32.0 GB

Graphic Card NVIDIA GeForce GTX 1650 4GB GDDR6

Onboard sound Realtek
 

Tyson-L wrote on 6/9/2022, 11:06 AM

I don't have experience with stability of previous versions, but I am using MEP 2022 2.138 update and it crashes continuously. Often it crashes upon launch before even loading a project. Sometimes I can get some work done, but I save almost every step I make as any step it can crash any minute. I have a new system, but not a powerful graphics video editing system. Still, I don't expect crashes on simple things, like the program loading. I have tried updated Intel graphics drivers, including Beta version, and it reduced crashes from almost every step to every 10 minutes. I have tried turning processing for all steps from GPU to CPU, and doesn't seem to make a difference. Almost seems CPU setting crashed more. This is a Windows 11 system (with latest windows update), new out of box without any other software. The MEP 2022 was through upgrade, where I have to install MEP Pro Premium 2021 and then through upgrade service it updates to MEP 2022.

System is using Intel Graphics. Drivers tried: 101.1994 and 101.1394_Beta

OS Name Microsoft Windows 11 Home
Version 10.0.22000 Build 22000
System Model HP Spectre x360 Convertible 14t-ea100
System Type x64-based PC
Processor 11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz, 2918 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date AMI F.26, 3/3/2022
SMBIOS Version 3.3
Embedded Controller Version 40.63
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 89DA
BaseBoard Version 40.63
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\windows
System Directory C:\windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.22000.527"
Installed Physical Memory (RAM) 15.6 GB
Total Physical Memory 15.6 GB
Available Physical Memory 11.3 GB
Total Virtual Memory 18.0 GB
Available Virtual Memory 13.6 GB
Page File Space 2.38 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

CubeAce wrote on 6/10/2022, 1:48 PM

@Tyson-L

Hi.

It's unlikely you will get a response from any Magix staff on the forum. Nor is it likely that any more patches will come out now that VPX 14 is on the market.

Your best bet to get help is to make your own topic in the Video Pro X section of the forums.

Apart from the specs you have supplied here I think you also need to add your C: drive size and amount of free space on that drive as well as where the project files are kept and used from and where to you export your rendered files to?

Ray.

Windows 10 Enterprise. Version 21H2 OS build 19044.2075. Direct X 12.1 latest hardware updates for Western Digital hard drives. Page file space 4.75GB.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version 31.0.101.2111 with 32GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB SSD D: drive for C: drive backup 1 x 250GB SamSung Evo 970 drive for Operating System. + x2 WD BLACK 2TB internal SATA 7,200rpm hard drives.I for internal projects 1 for Library clips/sounds/music/stills./backup of working projects. 1x WD RED 2TB drive. Total 12TB of four external WD drives for backup.

Gigabyte NVIDIA G Force GTX 1650 Super . nVidia gaming driver version 31.0.15.1694 1280xCUDA cores Direct X 12.1. Memory interface 128bit Memory bandwidth 192.03GB/s 4GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x16 Gen3.

Running MEP Premium 21.0.2.138 and VPX 18.0.1.95 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507