For Webmasters: Impossible to register from Firefox browser

xchg.ca wrote on 4/23/2019, 4:53 PM

I had to use Chrome browser to register on this forum. Registration via Firefox on my PC and Laptop was causing Internal Server Error ! Please fix !

Latest Firefox 66.0.3 on Windows 7

Comments

emmrecs wrote on 4/24/2019, 10:48 AM

@xchg.ca

Welcome to the Magix forums.

I have drawn your post to the attention of Magix staff so, hopefully, it will be resolved as soon as possible.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

ralftaro wrote on 4/25/2019, 4:17 AM

Hi there,

Just FYI: I tested the registration process in Firefox on two different systems (Win 7 and Win 10), but wasn't able to replicate any problem. I also briefly ran this past development. It's not clear what would have been the issue. Maybe a temporary one, or maybe a conflict with a specific Firefox browser plug-in. Either way, it doesn't seem to be a general problem, and you're hopefully not going to have any issues using the website with Firefox now.

Cheers!

 

CubeAce wrote on 6/12/2019, 11:08 AM

@xchg.ca

@emmrecs

There is a definite problem. Although I have got FireFox somehow to store the password, I still have to log in each and every time I visit. This started a few day ago. I can never get to the 'remember me' box that appears to tick it before it disappears after I've pressed the Blue Arrow.

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.

CubeAce wrote on 6/13/2019, 7:15 AM

I managed to keep the forum registered today using FireFox.

Seems to be working now.

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.

johnebaker wrote on 6/13/2019, 8:20 AM

@CubeAce

Hi Ray

There have been four updates to Firefox in the last few weeks. I have had no issue with Firefox remembering the login options, however I did had a different issue with Firefox 2 versions ago trying to upload and a layout issue, however these are now fixed currently on 67.0.2

John EB

Last changed by johnebaker on 6/13/2019, 8:21 AM, changed a total of 1 times.

Lateral thinking can get things done!

VPX, MEP Premium, MEP Pro Premium, Video Pro X4, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 6/13/2019, 10:36 AM

@johnebaker

I'll admit I let FireFox update itself in the background so I've no real idea when the trouble started but it resolved itself today.

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.

CubeAce wrote on 6/16/2019, 6:13 AM

@emmrecs

@johnebaker

A new problem today. I can't upload images as I previously could into a thread.

Can anyone verify?

I will try now in case it is only happening on the MEP threads with an image I tried to use earlier.

Interesting. It just loaded.

[EDIT] Even more interesting, I went back and edited my post and the uploaded images completed with no trouble.

Last changed by CubeAce on 6/16/2019, 6:17 AM, changed a total of 1 times.

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.

johnebaker wrote on 6/16/2019, 6:33 AM

@CubeAce

Hi

Ray

I had the same problem earlier - I copied all the text in my comment and then refreshed the page and then started the comment again - no problem.

AFAIK this only occurs if you take too long posting the comment eg as I did started the comment then went back to VPX to check something and re-export the clip and the tried to upload.

John EB

Lateral thinking can get things done!

VPX, MEP Premium, MEP Pro Premium, Video Pro X4, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 6/16/2019, 9:10 AM

@johnebaker

Hi John.

I tried twice. The second time I copied and pasted text straight from a plain text document and then tried to insert images straight away thinking the same thing as you. It's didn't work. Only after pressing the edit button after posting was I able to upload my images.

Asus P8 Z68-V/GEN3 Motherboard. Intel i5-3570k CPU @ 3.40Ghz quad core. 16GB ram. Windows 7 Pro 64bit with service pack1 plus all updates. 2 x 320GB SSD drives striped for faster R/W times. WD internal SATA 7,200rpm hard drives. Total 8TB. Three external WD drives for backup. NVdia Gforce GT 1030 Graphics clock 1252Mhz Memory data rate 6008Mhz. CUDA cores 384 Memory interface 64bit Memory bandwidth 48.06 GB/s 2GB of dedicated video memory, shared sytem memory 9967MB PCi Express x4 Gen3.