Frequent crashes within MMMs FileBrowser in 28.0.2.47

Pernas wrote on 1/9/2020, 3:00 AM

Hi!

SW: Magix Music Maker Premium 28.0.2.47 with Loops unlimited enabled
System: Win 10 PRO (1809) on a Dell M4700, Core i7 and 24GB of RAM. 256GB/2TB HDD
(No AntiVirus application except for Windows built in and no extra video codecs installed either).

We've experienced quite a lot of crashes when handling/previewing video files within the MMM FileBrowser and the video preview window open i MMM.

I've collected a sample of the main.log MMM log files below;

Crash #1 (main.log ends with)
.
.
08.01.20 19:32:21 WARN MxQt.default "Could not convert argument 2 at"
08.01.20 19:32:21 WARN MxQt.default      "expression for index@file:///C:/Program Files (x86)/MAGIX/Music Maker/28/Qt/Qt_x86/QtQuick/Controls/Private/TreeViewItemDelegateLoader.qml:84"
08.01.20 19:32:21 WARN MxQt.default      "onVerticalValueChanged@file:///C:/Program Files (x86)/MAGIX/Music Maker/28/Qt/Qt_x86/QtQuick/Controls/ScrollView.qml:330"
08.01.20 19:32:21 WARN MxQt.default "Passing incompatible arguments to C++ functions from JavaScript is dangerous and deprecated."
08.01.20 19:32:21 WARN MxQt.default "This will throw a JavaScript TypeError in future releases of Qt!"
08.01.20 19:32:38 WARN MxQt.default "Could not convert argument 0 at"
08.01.20 19:32:38 WARN MxQt.default      "onMxDrag@qrc:/_resource/fileexplorer/FileBrowserTreeView.qml:266"
08.01.20 19:32:38 WARN MxQt.default      "onPositionChanged@file:///C:/Program Files (x86)/MAGIX/Music Maker/28/Qt/Qt_x86/QtQuick/Controls/TreeView.qml:317"
08.01.20 19:32:38 WARN MxQt.default "Passing incompatible arguments to C++ functions from JavaScript is dangerous and deprecated."
08.01.20 19:32:38 WARN MxQt.default "This will throw a JavaScript TypeError in future releases of Qt!"
08.01.20 19:32:38 WARN MxQt.default qrc:/_resource/fileexplorer/FileBrowserTreeView.qml:266: Error: Cannot assign [undefined] to QUrl

Crash #2 - also the end of the main.log;
.
.
08.01.20 20:48:42 WARN MxQt.default "Could not convert argument 2 at"
08.01.20 20:48:42 WARN MxQt.default      "expression for index@file:///C:/Program Files (x86)/MAGIX/Music Maker/28/Qt/Qt_x86/QtQuick/Controls/Private/TreeViewItemDelegateLoader.qml:84"
08.01.20 20:48:42 WARN MxQt.default      "onVerticalValueChanged@file:///C:/Program Files (x86)/MAGIX/Music Maker/28/Qt/Qt_x86/QtQuick/Controls/ScrollView.qml:330"
08.01.20 20:48:42 WARN MxQt.default "Passing incompatible arguments to C++ functions from JavaScript is dangerous and deprecated."
08.01.20 20:48:42 WARN MxQt.default "This will throw a JavaScript TypeError in future releases of Qt!"
08.01.20 20:48:51 WARN MxQt.default "Could not convert argument 0 at"
08.01.20 20:48:51 WARN MxQt.default      "onMxDrag@qrc:/_resource/fileexplorer/FileBrowserTreeView.qml:266"
08.01.20 20:48:51 WARN MxQt.default      "onPositionChanged@file:///C:/Program Files (x86)/MAGIX/Music Maker/28/Qt/Qt_x86/QtQuick/Controls/TreeView.qml:317"
08.01.20 20:48:51 WARN MxQt.default "Passing incompatible arguments to C++ functions from JavaScript is dangerous and deprecated."
08.01.20 20:48:51 WARN MxQt.default "This will throw a JavaScript TypeError in future releases of Qt!"
08.01.20 20:48:51 WARN MxQt.default qrc:/_resource/fileexplorer/FileBrowserTreeView.qml:266: Error: Cannot assign [undefined] to QUrl
 

Not a pretty sight what it seems - I would like help to solve this!

Thanks in advance,
 Per

Comments

emmrecs wrote on 1/9/2020, 4:37 AM

@Pernas

I'm sure you are aware this is a user to user forum, not a contact for Magix support.

That being the case I strongly suggest you open a support ticket, via the Contact button in the footer of any forum page, especially since it appears that the problem you are seeing is reproducible quite easily.

I've also seen your other post about the absence of .BAK files since the latest update to MM. I will try and check this later today on my system.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Pernas wrote on 1/9/2020, 4:51 AM

Ok thanks for letting me know and I'll file a support ticket as well.

/Per

johnebaker wrote on 1/9/2020, 9:34 AM

@Pernas

Hi

Are there other video files in formats which are not supported by Music Maker in the same folder?

Supported video formats are AVI, Windows Media (*.wmv, *.asf), MAGIX Video (*.mxv) and Quicktime Movie
(*.mov)

John EB

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Pernas wrote on 1/9/2020, 11:46 AM

Yes, actually there were some *.MP4-files left in the same folder which MMM wasn't able to show, I've now removed them to see if they could be the reason for these occasional crashes.

Thanks,
Per

Pernas wrote on 1/17/2020, 6:26 AM

Filed more crashes as support tickets to Magix for this issue. The contact button also moved away to a not that easy place to find anymore, I can see where this is heading...:(

 

The file browser is not that robust if crashing when encountering unknown file formats, and since more work needs to take place there when basic preview functions in the templates browser are gone, MMM feels a bit unfinished and regressed atm...

Formerly a quite satisfied customer becoming more frustrated for each day when nothing happens with the stability of the program...

emmrecs wrote on 1/17/2020, 9:32 AM

@Pernas

The contact button also moved away to a not that easy place to find anymore,

Thank you for the heads-up about this, a change which I, for one, was not aware of! @johnebaker, @Scenestealer, were you aware of this change?

It seems the "access point" is now via the "Additional offers" button, unless I'm missing something? Not intuitive at all.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

johnebaker wrote on 1/17/2020, 12:24 PM

@Pernas, @emmrecs, @Scenestealer

Hi all

Definitely not intuitive and the German wording is identical, so there is no translation issue.

Once you get into the linked to page, having to scroll down a long way before you see the Support link, then another click to get to the Support page is annoying.

No one complaining yet in the German forum!

John EB

 

Last changed by johnebaker on 1/17/2020, 12:28 PM, changed a total of 1 times.

Lateral thinking can get things done!

VPX 12, MEP Premium 2021, and earlier versions 2015 and 2016, Music Maker Premium 2021 and Music Maker 2020.

Running Windows 10 2004 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 3 x 2Tb internal HDD + 60Gb internal SSD, + 6 ext backup HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Scenestealer wrote on 1/17/2020, 2:51 PM

Hi @emmrecs, @johnebaker

No I was not aware. Looks downright obstructive to me.

Peter

System Specs: Intel 6th Gen i7 6700K 4Ghz O.C.4.6GHz, Asus Z170 Pro Gaming MoBo, 16GB DDR4 2133Mhz RAM, Samsung 850 EVO 512GB SSD system disc WD Black 4TB HDD Video Storage, Nvidia GTX1060 OC 6GB, Win10 Pro 2004, MEP2016, 2020 (V19.0.1.58) Premium and prior, VPX7, VPX12 (V18.0.1.82). Microsoft Surface Pro3 i5 4300U 1.9GHz Max 2.6Ghz, HDGraphics 4400, 4GB Ram 128GB SSD + 64GB Strontium Micro SD card, Win 10Pro 2004, MEP2015 Premium.

emmrecs wrote on 1/17/2020, 3:58 PM

@Scenestealer @johnebaker

Hi Peter.

Yes, I agree. "Obstructive" is a very suitable term.

I wonder why this extremely regrettable change was made?

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D