Comments

johnebaker wrote on 12/27/2020, 6:46 AM

@Brian-Koncher

Hi

Did you try again later as advised in the message?

John EB
Forum Moderator

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Brian-Koncher wrote on 12/27/2020, 7:45 AM

Yes, It has been happening for several days... I can't even upload modified website in Xara..

johnebaker wrote on 12/27/2020, 11:26 AM

@Brian-Koncher

Hi

Are you using the Magix/Xara Online hosting for your site? Is what is the FTP host address - it should be something like this - ftp.hostname.com

Try downloading FileZilla and using the same connection settings as in Web Designer to see if you can connect to the host server.

If FileZilla does connect check your AntiVirus/Firewall is not blocking Web Designer from accessing the Internet.

John EB

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Brian-Koncher wrote on 12/28/2020, 5:07 AM

I keep on getting this....

Response:    421 Maximum login limit has been reached.
Error:    Could not connect to server

I would like to clean up my website because I must have duplicated files which has triple my web space...

This when I am using FileZilla ..

johnebaker wrote on 12/28/2020, 9:17 AM

@Brian-Koncher

Hi

This would suggest you are locked out of the site.

Is your hosting with Magix/Xara and if so, are you up to date with the annual hosting fee?

Can you login to your Control panel for your website?

. . . . This when I am using FileZilla .. . . . .

Is there something missing after the above partial sentence?

John EB

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Brian-Koncher wrote on 12/28/2020, 9:43 AM

I do not know, Where can I find if I am upto date with my fee....... This is getting me down now.... I though I was upto date......

Brian-Koncher wrote on 12/29/2020, 12:24 PM

Dear John, I have looked through my old emails and found I am up todate for my hosting fee...

So I donot know why I cannot upload from my Xara Pro 10 software

 

 

This is my email from Magix in may 2020

Hello Brian Koncher,

Your contract "Your Homepage M" has been extended successfully until 12-May-2021.

Attached is your order confirmation as a PDF file. It serves as proof of purchase so please take care of it!

Important:

This contract will be extended automatically on 12-May-2021!

You will receive an email notifying you of this in good time before the termination period expires.

 

Have fun!

 

The Magix Online World Team

johnebaker wrote on 12/29/2020, 2:07 PM

@Brian-Koncher

Hi

I assume you tried with FileZilla and it too failed to connect, in which case I would suggest you contact Xara Online Support - see item 4 here.

John EB

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Brian-Koncher wrote on 1/8/2021, 12:38 PM

John, I tried to use fileZilla and still it errors out with max 421 login's .... I have used Xara for over 3 years now and never had any problems. I think its because I have over 11000 small files in one directory ... . eg .JPG .PNG Is there an email to contact direct.....

emmrecs wrote on 1/8/2021, 1:43 PM

@Brian-Koncher

Is there an email to contact direct.....

Simple answer, NO, sorry.

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, NVidia GTX 1660TI and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, PhotoStory Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition 3, CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

johnebaker wrote on 1/8/2021, 2:21 PM

@Brian-Koncher

Hi

. . . . I have over 11000 small files in one directory . . . .

What is the total size on disk of the folder containing these files ?

. . . . I tried to use fileZilla and still it errors out with max 421 login's . . . .

Assuming the actual error message is:

421 too many connections (x) from ..... where x is a number

Then this is an HTTP response status code from the server - when quoting error messages please quote the full message or include a screenshot of the message.

In this case it would appear that you have exceeded the number of FTP connections due to previous connections have not been closed correctly.

You can check this by:.

  1. Logging in to the the Control Panel on your website hosting then (assuming it is cPanel):
  2. Open Files, FTP Connections.
  3. If you do not see any FTP connections in the Current Connections section, press the Reload button.
  4. Under the Actions column, select a connection and click Disconnect twice to drop the FTP connection.
  5. Repeat step 4 disconnecting all connections listed.
  6. Log out of the control panel

You should then be able to connect again.

HTH

John EB

Last changed by johnebaker on 1/8/2021, 2:23 PM, changed a total of 2 times.

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Brian-Koncher wrote on 1/9/2021, 5:41 AM

Hi John,

The size of the disk is around 550 MB's which are in index_htm_files.... The root directory is about 12 MB's which has around 200 HTM's files ...... My website is my ancestry tree which is made up of 200 familes ...

I have just used FileZilla and uploaded with success all the files contained in index_htm_files directory.... I'm not sure if the number of files inside the website is causing the problem.....

Not sure what you mean in Logging into the Control Panel.... but the website seems to be working now with updated info.... Take a look if you like..

www.koncherclan.co.uk

Anyway thank you for your help..

johnebaker wrote on 1/9/2021, 10:53 AM

@Brian-Koncher

Hi Brian

At 550 MB you are not exceeding the size limitation for your website which is 2000 MB unless there is a lot of duplication.

. . . . I'm not sure if the number of files inside the website is causing the problem . . . .

AFAIK there is no actual limitation on the number of files.

. . . . Not sure what you mean in Logging into the Control Panel . . . .

The control panel - cPanel - may not be available to you, if it is, access details may be mentioned in your purchase confirmation emails.

. . . . . Take a look if you like. . . .

The site is an impressive amount of work - you must have been working on this for years!.

John EB

 

VPX 14, Movie Studio 2023, and earlier versions 2015 and 2016, Music Maker Premium 2023.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 22H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.