Happy Holidays!

MAGIX_Redaktion wrote on 12/20/2018, 7:55 AM

Dear Community,

We wish you all happy Holidays and a great start into 2019!

This is my last post this year. I want to take this moment and say "Thank you!" to all the hardworking moderators and MAGIX colleagues who have been reading, contributing and commenting within the community.

Also, thank you to all users who have been giving us contructive feedback, answered patiently questions of new members or have participated in other ways. Without you this community wouldn't exist!

Even if it's not always easy, I'm grateful to be a Community Manager of such a great community.

Best wishes
Mathias

Comments

emmrecs wrote on 12/20/2018, 10:42 AM

Hi Mathias.

Thank you for your post, and all your efforts. They are very much appreciated.

I hope you have a great Christmas also. I would guess you're looking forward to it with the new member of the family!

Jeff

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

emmrecs wrote on 12/11/2019, 8:16 AM

@Andrew-Constant

You have also posted about your problems with Photo and Graphic Designer in the correct forum. There is absolutely no point in duplicating your post in another forum area, hence I have hidden it.

As pointed out to you in your other thread, none of the forum moderators are Magix employees; Magix staff do occasionally read and post to various forum areas but this whole forum is designed for user to user interaction, not for contacting any Support area of Magix.

I might add that your assertion that Photo and Graphic Designer does not work in a "conventional way" actually means it does not work in the way you are used to or expect it to do. "Unconventionality" is not a reason to berate a manufacturer; rather it should be the impetus to persuade the user to examine his own work methods. Maybe those "old" methods are not the best!😇

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Andrew-Constant wrote on 12/11/2019, 8:23 AM

You say you're not Magix, but you protect them from honest comment. This has nothing to do the the program, but the response of Magix to a reasonable request.

emmrecs wrote on 12/11/2019, 9:30 AM

@Andrew-Constant

No-one protects Magix from "honest comment". Rather my decision to hide your post was very much more about wishing to prevent the various forum areas being, in effect, spammed by you! You may not like the situation, and I understand why you feel aggrieved about Magix' response to your request for a refund (though I did notice your admission you had previously installed the Trial version), but repeated, duplicate posts saying exactly the same thing are of no value whatsoever and are actually in direct contravention of Magix' rules for forum users. You can find them in the footer of any forum page ("Community rules"), look especially at rule 3.

Jeff
Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D

Andrew-Constant wrote on 12/11/2019, 9:36 AM

Fair enough, no point arguing with moderators, they always have the power.