1: Based on an earlier post I tried installing 32 Bit Sound Forge 14 to get help working. Both 32 and 64 bit versions are installed but help still doesn't work.
2: Also SF14 will not load MP4 files - gives a quicktime error. I see others have had this problem before but I cant find a solution for it.
3: I tried to log both of the above problems with Magix support and it says I don't have a qualifying product for support even though my account shows two valid purchases and valid installs of SF 14. I purchased online through the Magix shop.
Is there any way to contact Magix support about this? It says I have to buy a voucher !