Help problem in

ed-burke wrote on 6/30/2022, 10:40 AM

In Movie Studio 2022 Suite Version 21.0.2.138 (UDP3). Computer is CyberPowerPC, Windows 10, AMD Ryzen 5 3600 6 Core, 64 bit system, ram 24 GB

In 'Interface for Editing' I click on Help on the top task bar, then ?Help, then I get a blank screen except at the bottom a message 'Internet Explorer restricted this webpage from running scripts or ActiveX controls'...'Allow blocked content?'. If I click on 'AAllow blocked content' I get the Help's home page. No matter what I click on, e.g. Media Pool', a webpage Error window comes up saying:

Line: 162

Error: Object doesn't support property of method 'startsWith'.

If I click on 'No' then it seems that the correct help page comes up. If I click on another topic the same thing happens.

What's the problem?

Comments

johnebaker wrote on 6/30/2022, 11:13 AM

@ed-burke

Hi

. . . . Internet Explorer restricted this webpage from running scripts or ActiveX controls . . . .

Is Internet Explorer your default web browser?

Is so, the Help system is web based and needs a modern web browser, as your default browser, eg Microsoft Edge, Firefox, Chrome, Opera etc.

Internet Explorer has been deprecated, is no longer supported or available and should not be used.

John EB

VPX 14, MEP Premium 2022, and earlier versions 2015 and 2016, Music Maker Premium 2022.

PC - running Windows 11 21H2 Professional 64bit on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 2Tb (OS and programs), 2 x 4TB HDD (Data) internal HDD + 60GB internal SSD, + 6 ext backup HDDs.

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