How come Magix won't allow me to record video from my video camera?

Dave-Benziger wrote on 8/17/2022, 9:17 AM

Hi,

At first when I had the basic version of Magix and a simple Zoom Q2 video camera, I would always get a "could not connect to selected device" error message. I just figured the two were not compatible. But I now have Movie Edit Pro Premium and have a Sony AVCHD Handycam (HDR-CX405), but I still get the exact same error message.

If I select either of the HDV or DV camera options to record, I get the error message even BEFORE I'm able to use the window behind the error message that has the option to "select DV device driver".

But even more confusing is that when I click the AVCHD option (for the AVCHD camera I have), Magix does not see (or allow me to even select) the camera (that's already plugged into the computer, via an HDMI to USB adapter), and only gives me the option to select FILES already on the computer (and not even on the camera).

I'm a working musician, so I'm good on the audio side of technology, but here in video, I'm obviously not that knowledgeable. That being said though, I would think that if I have an AVCHD camera, selecting the AVCHD option to record video from it directly to Magix should make sense. But yet it doesn't work.

Any help would be sincerely very greatly appreciated!

Dave B.

Comments

emmrecs wrote on 8/17/2022, 12:15 PM

@Dave-Benziger

Welcome to the Magix user to user forums.

The HDV, DV and AVCHD input options are to enable the downloading of already-recorded files from those different cameras, they are not for the purpose of taking a live feed from the camera to the app, sorry.

In addition, using any sort of "adaptor" such as your HDMI to USB adaptor is generally not advised.

For your purposes it may work if you connect your camera and try to use the "Analogue" input option but you will need to create an analogue connection between your computer and the camera. However, nothing is guaranteed!

By far the "best way" is to record the video to your camera and then copy the files to your computer to edit them.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 8/17/2022, 1:37 PM

@Dave-Benziger

Hi

In addition to @emmrecs comment.

Most video cameras do not allow direct video recording to computer, the select DV driver is looking for a FireWire device connected to the computer.

The CX-405 nor the older camera support FireWire.

The CX-405 has a HDMI video output which may be 'live' when the camera is on and in record mode, and could be used with a suitable HDMI video capture device, however this may not be an appropriate method for what your are wanting to do.

A clarification of what you are wanting to do would help - eg: stream the video/audio live, record a video music session etc, transfer existing recordings to the computer.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 8/17/2022, 3:35 PM

@Dave-Benziger

Hi Dave and welcome.

As John and Jeff says, a lot of cameras will only ever show up as a 'mass storage device'.

However some cameras can be accessed to record from using two or more free programs.

I use DigiCamControl to capture a video feed from my DLSRs even though two of them do not have the ability to capture video from them. My Nikon D300 and D700 have no video capabilities but have a usb port that allows a TV to show a slideshow of their stills. DigiCamControl takes that feed and displays it on a computer screen.

With a fully supported camera like my D500 I can remote control most of its functions as well.

The output can then be captured in MEP using the screen capture option or with OBS Studio (free) which I prefer for screen capturing.

Or if you use an Intel processor with an inboard graphics chip you can use the Intel screen capture program that comes with the Intel Graphics Command Center (also free) which also does an amazing job. Both programs capture at faster frame rates than MEP.

Unfortunately your camera is not on the supported list but may still work as it seems to have the correct connector. You may have to focus the camera manually though. If not and you own another camera that is on the supported list then you could use that instead. Or there may be another program out there I am not aware of that could use your camera. Of that I'm not sure.

Ray.

 

Last changed by CubeAce on 8/17/2022, 3:38 PM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

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Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

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Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

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Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

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Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

CubeAce wrote on 8/17/2022, 5:02 PM

@Dave-Benziger

I should have added to be careful.

Some cameras may suffer sensor damage form overheating when used this way. Unlike when shooting video clips where the sensor is switched on and off for each frame capture,(allowing for a short period of cooling) taking a live feed from a sensor may result in the sensor being active all the time similar to a DSLR taking a bulb exposure where the sensor will eventually heat up and overload individual photo-sites. That is not a given result but keep an eye out for discolouration of the image or signs of hot pixels appearing during use.

Ray.

Last changed by CubeAce on 8/17/2022, 5:03 PM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

AAProds wrote on 8/17/2022, 10:02 PM

@Dave-Benziger

Dave, I assume that you have recorded some video on your camera and are trying to get it into MEP to edit. If that is the case, I make the following comments.

Your camera is basically a computer disk. It records it's videos into files, probably MP4, MOV or MTS/MT2S, and stores those files on the camera's SD card.

To get access to those files on your computer, you have to connect your camera using the USB lead (the short inbuilt lead, or use the extension lead provided). Using a HDMI to USB adapter will not work. The HDMI allows you to play your videos on a TV, not file-transfer to your computer.

You could try just plugging the camera into the computer, via USB, to see if the drivers are installed automatically by Windows, before installing the Sony software. If that doesn't work, you will have to install the Sony software so that the camera (and it's files) will show up in Windows Explorer. See the guide:

https://helpguide.sony.net/cam/1440/v1/en/contents/TP0000557783.html

Once the camera is visible to Windows, the MEP AVCHD dialogue should work. Note, though, that all it really does is allow you to browse for the camera and it's files, and then copy the files onto your hard drive, which is definitely recommended. That is, don't try to run a MEP project using files that are still on your camera; copy them onto your computer first.

You can have a go at the MEP AVCHD dialogue, but if I were you, I'd use Windows Explorer (or the Sony software) and simply drag the files off the camera's SD card into a folder on your computer, then start your MEP project.

Last changed by AAProds on 8/17/2022, 10:04 PM, changed a total of 1 times.

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

AAProds wrote on 8/17/2022, 10:15 PM

For the floor, I see the video specs are:

Is the XAVC going to be usable?

All my forum comments are based on or refer to my System 1.

My struggle is over! I built my (now) system 2 in 2011 when DV was king and MPEG 2 was just coming onto the scene and I needed a more powerful system to cope. Since then we've advanced to MP4 and to bigger and bigger resolutions. I was really suffering, not so much in editing (with proxies) but in encoding, which just took ages. A video, with Neat Video noise reduction applied, would encode at 12% of film speed. My new system 1 does the same job at 160% of film speed. Marvellous. I'm keeping my old system as a capture station for analogue video tapes and DV.

System 1

Windows 11 v23H2 severely modified by Openshell and ExplorerPatcher

Power supply: 850W Cooler Master (should have got modular)

CPU: Intel i7 13700K running at 3400mhz, cooled by a Kraken 2x140mm All In One liquid cooler.

RAM: 64gb (2x32gb sticks) G.Skill "Ripjaws" DDR4 3200Mhz

GPU 1: iGPU UHD 770

GPU 2: NVidia RTX 3060Ti Windforce 8gb

C drive: NVME 500gb

Bluray Burner: Pioneer BDR-212D

Various other SSD and HDDs.

Monitor: 27"/68cm Samsung, 2560 x 1440, 43 pixels/cm.

MEP 2021 version 20.0.1.80

Movie Studio 2025

Magix Video Easy version 7.0.1.145

System 2

(Still in use for TV and videotape capture)

Windows 10 v22H2

CPU: i5-750 at 2670mhz with 12gb RAM

Onboard IEEE1394 (Firewire) port

GPU: ATI Radeon HD 4770 (512mb) which is ignored by MEP

Hard drives: C Drive 256gb SSD, various other HDDs.

Monitor: Dell 22"/56cm, 1680x1050, 35 pixels/cm

MEP 2021 version 20.0.1.80

Movie Studio 2023 version 22.0.3.172

VPX 12

CubeAce wrote on 8/18/2022, 2:26 AM

@AAProds

Hi Al.

I may have misread what Dave is trying to do. If so I think you are correct.

Sony seem to think there are only two programs that can import or edit that format.

 

Ray.

Last changed by CubeAce on 8/18/2022, 2:36 AM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 8/18/2022, 3:43 AM

@AAProds, @CubeAce, @emmrecs

Hi Alwyn, Ray, Jeff

. . . . I may have misread what Dave is trying to do. . . . .

As we have had no clarification as requested in my first post as to what @Dave-Benziger is trying to do, all discussed options are valid.

. . . . Sony seem to think there are only two programs that can import or edit that format.. . . .

These are basically import and management tools with some editing capability - they look like they are the next step up from - Play Memories Home

. . . . Is the XAVC going to be usable? . . . .

As an XAVC user I can definitely say yes.

. . . . Some cameras may suffer sensor damage form overheating when used this way . . . . .

This applies to DSLR's which have larger sensors, 'proper' video cameras do not suffer from this limitation can record for far longer times - in the case of my 3 cameras about 2 hours on battery, up to 6 hours, or card full when connected to their charger.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

CubeAce wrote on 8/18/2022, 4:21 AM

@johnebaker

Hi John.

Yes, I should have said I was referring to using a DSLR as an alternative to live recording within MEP using DigiCamControl to get a video feed. Is it the sensor size or amount of photo-sites that makes a difference between heat dispersion? Dedicated camcorders tend to have less but larger photo-sites.

Good to hear you can import XAVC fles. So what is the difference between your and Dave's camcorder I wonder.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.5737

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 572.60 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 8/18/2022, 4:38 AM

@CubeAce

Hi Ray

. . . . So what is the difference between your and Dave's camcorder I wonder. . . .

In terms of accessing recorded files and the format - nothing.

Without clarification we are assuming various options of what is trying to be achieved ie:

Is the camera:

  • trying to be used as a webcam?
     
  • trying to transfer the files as you would with a DV (tape) camera?

. . . .the AVCHD option (for the AVCHD camera I have), Magix does not see (or allow me to even select) the camera (that's already plugged into the computer, via an HDMI to USB adapter) . . . .

As @AAProds has commented. this option needs the camera needs to be connected direct to the PC by USB cable - the AVCHD option is a file transfer procedure.

John EB

 

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

browj2 wrote on 8/18/2022, 8:23 AM

@johnebaker @CubeAce

Hi,

My reading is that the OP is trying to use the camera like a webcam. The Zoom Q2n (I didn't see just Q2 on the Zoom site) can be used as a webcam.

Now he thinks that cameras not designed for webcam use should do the same thing. So, I think that the simple answer is:

@Dave-Benziger

No, Magix is not preventing your from recording video. Magix is a company not a product. Your Zoom Q2n can be used as a webcam as this is a feature of the Q2n; your Sony camera (like most other video cameras) is not a webcam and cannot be used as one. This has nothing to do with the program not being able to do something.

You use a video camera to record video (that's what video cameras do), then you transfer that to your computer for use in a video editing program.

John CB

John C.B.

VideoPro X(16); Movie Studio 2025 Platinum; Music Maker 2025 Premium Edition; Samplitude Pro X8 Suite; see About me for more.

Desktop System - Windows 10 Pro 22H2; MB ROG STRIX B560-A Gaming WiFi; Graphics Card Zotac Gaming NVIDIA GeForce RTX-3060, PS; Power supply EVGA 750W; Intel Core i7-10700K @ 3.80GHz (UHD Graphics 630); RAM 32 GB; OS on Kingston SSD 1TB; secondary WD 2TB; others 1.5TB, 3TB, 500GB, 4TB, 5TB, 6TB, 8TB; three monitors - HP 25" main, LG 4K 27" second, HP 27" third; Casio WK-225 piano keyboard; M-Audio M-Track USB mixer.

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