How do I deactivate Acid on non-working computer?

Vector-PC-Sleder wrote on 12/2/2019, 12:15 PM

I just spend two days... via my agonizingly slow internet speeds... downloading Acid Pro 9 and all the associated instruments. I've not even had the chance to set it up and use it yet and WHAM! This morning I got the "blue screen of death" and my PC will not boot up. Luckily I bought it second hand just for DAW recording so no important personal information on it, but since it won't boot up I cant deactivate via the ACID software so I'm able to download and install everything all over again on my new computer, which I have yet to purchase, but will be in the coming days. So what steps do I need to take?





Djronrella wrote on 12/3/2019, 4:58 AM

I believe your Magix account should have all your purchases. You should have your Acid 9 download links in there!? When I purchased a few years back a new PC I had all my purchases in My Magix Account including my old Sony Daws that had been transferred from Sony to Magix!

Vector-PC-Sleder wrote on 12/3/2019, 8:38 AM

Unless I'm missing something there are no options in my account other than:

Change email address 

Change password

Delete account


In the small print buried on this site it says you must deactivate your software, through said software. As stated I cannot access the software.


Thanks for responding.

johnebaker wrote on 12/3/2019, 10:02 AM



At a guess you are looking at your account details for the forum.

@Djronrella is referring to your account at login there and you will be taken to this page:

Log in using the indicate icon on the Magix website home page.


John EB

Forum Moderator

Lateral thinking can get things done!

VPX, MEP Premium, MEP 2016, and earlier versions, Music Maker Premium, Music Maker 2016, 2015.

Running Windows 10 64bit on Intel i7-8700K 3.2 GHz, 16Gb RAM, 1Tb + 2 x 2Tb internal HDD + 60Gb internal SSD, + 6 x 2Tb ext HDDs, Sony FDR-AX53 Video camera, Contour HD 1080 and Sony HDR-AS30V Sports cams.

Vector-PC-Sleder wrote on 12/3/2019, 10:11 AM

Confucius say: "may life bestow upon you many blessings and treasures".