How to cancel a contract?

Michael-Hopcroft wrote on 7/6/2019, 8:36 PM

I have contracts for Acid Pro and Sound Forge that I need to cancel before they are billed this month due to a set of financial and health reverses. I attempted to post a request to Customer Service but got no reply or acknowledgment. While this is not a major part of my financial bind, it is significant enough that I need this taken care of.

I am in the United States. So who do I write to cancel? Is there someplace online I can do it?

Comments

emmrecs wrote on 7/7/2019, 7:05 AM

@Michael-Hopcroft

Please see this thread. Do note especially that cancellation only takes effect 30 days from the date on which your notice of cancellation is sent and received.

HTH

Jeff
Forum Moderator

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