How to cancel a contract?

Michael-Hopcroft wrote on 7/6/2019, 8:36 PM

I have contracts for Acid Pro and Sound Forge that I need to cancel before they are billed this month due to a set of financial and health reverses. I attempted to post a request to Customer Service but got no reply or acknowledgment. While this is not a major part of my financial bind, it is significant enough that I need this taken care of.

I am in the United States. So who do I write to cancel? Is there someplace online I can do it?


emmrecs wrote on 7/7/2019, 7:05 AM


Please see this thread. Do note especially that cancellation only takes effect 30 days from the date on which your notice of cancellation is sent and received.


Forum Moderator

Win 10 Pro 64 bit, Intel i7 Quad Core 6700K @ 4GHz, 32 GB RAM, AMD Radeon R7 360 and Intel HD530 Graphics, MOTU 8-Pre f/w audio interface, VPX, MEP, Music Maker, Photo Story Deluxe, Photo Manager Deluxe, Xara 3D Maker 7, Reaper, Adobe Audition CS6 and CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D