How to cancel Movie Studio 18 Platinum subscription

Zaine-Gray wrote on 10/14/2021, 4:43 AM

I used to use Vegas on steam to edit videos. It stopped working one day. I needed to make a video for a college class in a pinch, and I made the grave error of purchasing a license (subscribing) to this product. Don't get me wrong, it worked great (not as good as Vegas), but the problem now is that I cannot figure out how to unsubscribe. I'm sure that's exactly how it is meant to be setup (thanks). I would like to cancel my subscription now before I forget, so I don't end up paying you guys for the rest of time (sorry to break away from the business plan, chaps). Please, dear god, please just tell me exactly how to cancel my subscription, unlink my paypal, and delete my account. It would be much easier for me than removing my payment methods from paypal and getting a new debit card. Please spare me the trouble. Thanks!

Comments

CubeAce wrote on 10/14/2021, 5:03 AM

@Zaine-Gray

Hi and welcome to the user to user forums.

There are no interactions with Magix staff here.

Contact Magix via the infoservice@magix.net email address with a written request to cancel your subscription service with your relevant purchase details.

Ray.

 

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emmrecs wrote on 10/14/2021, 10:06 AM

@Zaine-Gray

In addition to what @CubeAce has written, you should also read this page, which is Magix' Full Terms and Conditions, including about Cancellations.

Jeff
Forum Moderator

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